Overcoming Digital Asset Management Challenges

Friday, February 5, 2010 by Jake Athey
CMSWire recently posted an interesting poll about Digital Asset Management. For those commissioning DAM projects, “What is your biggest Digital Asset Management challenge?”

The answer options to the poll question include:
  • Taxonomy/Metadata development
  • Selecting a vendor or product
  • Building the business case or defining ROI
  • The usability of the system
  • User adoption of the system
A comment to the poll provides a good summary of the poll results after 2 days of data collection… “Usability of the system, User adoption of the system, and Taxonomy/Metadata development fall out as 1, 2 and 3…”

This poll couldn’t be more timely as two key areas for DAM development and enhancement in 2010 at Widen are Usability (UI) and Analytics.


What's Your Biggest Digital Asset Management Challenge?
 Poll Results After 2 Days. Participate in the poll or view the results.

 
Are the results surprising to you? DAM systems that are not easy to use because they have clunky user interfaces or poor taxonomy/metadata development inherently have poor user adoption. What’s a clunky UI you ask? Generally speaking, over-gridded, over-cluttered, over-segmented interfaces with in an overabundance of features most users won’t use tend to be clunky. Systems with good UI design make a big difference for advancing user adoption. Solid taxonomies/metadata structures allow assets to be found easily. If a user can easily find what he or she is looking for in DAM library, then they’ll come back again. Additionally, vendors who offer training and best practices in setting up the system, counting taxonomies and metadata structures, are among the most important factors in selecting a digital asset management system.


Let’s talk “Usability”


Usability for a web based DAM system means that a user who logs in three or four times per year should know exactly what to do to find and retrieve an asset based on experiences working with other common web applications. In Widen’s world of DAM, clients generally have a few different groups of users. There are the power users or Admins who usually represent the smallest group in number but use the full features of the DAM system – ingestion through distribution. There’s typically another tier of regular users that use the DAM library with some regularity, but for more common purposes of finding and retrieving digital assets. Then, there are the hundreds or thousands of users that only login a handful of times each year. It’s that long tail of “once in awhile” users that the system should cater to in terms of ease-of-use. Other bells and whistles for more advanced users should exist, but shouldn’t over-complicate the UI, nor be too overbearing for the general purposes of the system—ingest, collaborate, manage, find, retrieve and distribute assets.

To provide a Widen customer example of user adoption, Steelcase—the global office furniture leader—had over 9,000 logins within the first two months of going live with their DAM solution. Interestingly, Widen serves five of the top 15 office furniture manufacturers. This type of user adoption drives the demand for DAM throughout the supply chain. While CMS Watch, an analyst firm who talks to DAM customers, reported that Widen has a “clean, well-designed user interface that appeals to business users,” we still recognize the magnitude of usability and opportunities for improvements in UI design.


Diving Deeper into DAM Data with “Analytics”

An Analytics application speaks directly to the business case for DAM endorsers and senior leaders who look at how DAM supports top-line revenue growth or impacts the bottom line. Digital Asset Management ROI is measured in a number of ways with hard dollar and soft dollar savings. Common buckets for measuring DAM ROI include: how DAM improves processes, how DAM reduces costs, how DAM increases revenues, how DAM adds new profit centers, and how DAM protects the brand. The time to realizing a DAM ROI is predominantly driven by two things – user adoption and subsequently asset usage and asset repurposing. Leveraging tracking, reporting and analytics tools offers more intelligence and thus greater ability to measure and prove ROI. For that reason, Widen developed four key ratios that help customers watch and evaluate adoption and success:
  • Digital Asset Activity Ratio: A comparison between the quantity of assets that have been ordered and the amount of assets stored in the DAM system. This ratio provides insight into the relationship between download activity and all the assets stored in the digital asset library.
  • Repurposing Ratio: A comparison between the active digital assets and the quantity of assets ordered. This provides insight into the amount of content repurposing that is taking place over a period of time. Repurposing continues to be a key component of digital asset management value.
  • User Activity Ratio: A comparison between the total number of logins and the quantity of users that have logged in provides information about visitation frequency. This metric also provides insight into how frequently users visit to browse or check back on new branded materials.
  • Digital Asset Consumption Ratio: Comparing the quantity of files ordered to the users that logged into the system provides information on the amount of data being consumed by each user over a specific time period.
The ratios are further explained in the Business Management article “What Those DAM Statistics Can Tell You.”

So we’ve touched on the metrics for monitoring ROI once DAM is deployed, but how do we build the business case?


Finding It All While Saving A Bundle

If you’re unsure of the costs that come with unmanaged data, consider these factors, and then apply them to your own organization.
  • Companies spend an average of $8,200 per person per year on file management activities. These include searching, verification, organization, backup, and security.
  • Creative professionals spend an average of one out of every 10 hours of their time on file management. Their prime activity: searching.
  • The average creative person looks for a media file 83 times a week and fails to find it 35% of the time.
A digital asset management solution could help alleviate some of these costs. According to findings from GISTICS Research, a DAM solution can cut the amount of time spent on file management by more than 85%. And rather than failing to find a file 35% of the time, users will not find something only 5% of the time.

SOURCE: GISTICS


Visit the DigitalAssetManagement.com ROI calculator for more assistance in putting together a DAM ROI.


Our thanks to all customers who continue to provide feedback and ideas for making the Widen Media Collective more valuable and enjoyable. Widen customers can expect more specific communications to come in the next few months about the User Interface (UI) enhancements and new Analytics application.

The Apple iPad Changes the Publishing Landscape

Monday, February 1, 2010 by Mark Pajari
The worst-kept secret in consumer electronics history was finally made public last week as Apple introduced us to the iPad. Yeah, it's a funny name, but the iPod sounded a bit strange back in 2001 too. Now that name is woven into the fabric of our technological lives.

And just like the iPod changed the way that many of us listen to music over the last decade, the iPad will change the way many of us read books, newspapers, magazines and maybe even catalogs in the decade to come.

As I covered in the blog I wrote last July called, Pulp Fiction: Is Print Dead? the e-reader concept is absolutely in our future. Amazon's Kindle was not really the first e-reader to the market. E-readers were introduced about ten years ago, but the timing wasn't right for a number of reasons. So they never took off. Speaking about the Apple iBooks application during his speech, Steve Jobs showed a photo of the Kindle and said, "Were going to stand on [Amazon's] shoulders and go a bit further here." 


      
Apple didn't invent the personal computer, they just made it a lot better with the Macintosh. Apple didn't invent the cell phone, they just made it better and a whole lot more useful with the iPhone. And the iPad will do the same thing with e-readers.


I believe the introduction of the iPad is on scale with the introduction of color in magazines and catalogs. Back in the 60's and 70's, the body of most magazines were in black and white. Most newspapers did not use much color in their production. The desktop publishing and digital prepress revolution of the 1980's made color in publications as common as sequins and feathers on Lady GaGa. And the brilliant, colorful display of the iPad will make dull black and white readers like the Amazon Kindle and Sony Reader show up on eBay faster than you can say "16 shades of gray."

It is not a stretch to imagine that in the not-too-distant future, the heavy backpacks filled with textbooks that our kids tote around will become as odd-looking as a CRT monitor. Five of the worlds biggest book publishers are already online, and as Jobs put it, "We're going to open up the floodgates for the rest of the publishers in the world, starting this afternoon... We're very excited about this."

I'll tell you some that aren't very excited about this... Book printers. Book binders. Magazine printers. Barnes and Noble. Borders. Look at the music industry. Certainly there are many people that still purchase CDs and DVDs. But lots of record stores that were around in 1990, are no longer in business because so many people download their music from sites like iTunes. When was the last time you walked into a Musicland or Sam Goody's? Traditional paper back and hard-cover books, textbooks, and glossy magazines will have a market for some time to come. But each year more people feel right at home downloading electrons in front of a glowing screen instead of buying atoms at a brick and mortar store. Perhaps because they literally are right at home

Of course let's not forget that this device is not just for reading. It is a true multimedia player (albeit without support for Flash right now)... It's a web browser, a photo viewer, an email device, a video player, a gaming device, a music player, a calendar, an art canvas, and a lot of other things not yet realized. The iPhone has over 140,000 apps available to download. And it's only been about a year and a half since the SDK release. Expect lots of apps created specifically to take advantage of the iPad. 

But it's the iPad as an e-reader that is perhaps most important from the standpoint of changing cultural habits. When was the last time you touched a photo in a book and something amazing happened? Like a digital equivalent of a pop-up book. Or imagine this... You receive a digital catalog in your inbox, and as you flip through the glowing pages and touch a photo of a model wearing a jacket, a window opens and a video begins playing with the model wearing that jacket in some cool location. A voice-over describes the jacket's details as music plays in the background. It's a mini infomercial that came to life on the pages of a digital catalog. I can't decide if that's a good thing or a bad thing...


 
 
 
 

The Digital Marketing Shift – Part 2: Why SaaS Digital Asset Management is the Most Cost-Effective Deployment Option for Marketers

Friday, January 29, 2010 by Jake Athey
Digital Marketing and Digital Asset Management

Marketers shifting or integrating digital marketing strategies cannot ignore the importance of using DAM solutions to control and distribute approved digital media to authorized users. Digital media consumers demand the same amount of quality and consistency in the content they consume as they would offline media; they just might face more noise with the overabundance in clutter of messages. The brands that deliver quality content, including imagery and interactivity, are those that get noticed and drive brand awareness. Getting noticed in a digital marketing world holds tremendous value because of the opportunities for consumers to engage with marketers and other consumers in two-way communications. In the social web, satisfied consumers can serve as brand advocates whereas dissatisfied consumers can bring a brand down.  

Like Digital Marketing is more cost-effective than traditional marketing channels, Software as a Service (SaaS) DAM is the most cost-effective way to manage digital media assets. 

The explosion of digital content, including diverse content types such as rich media, forces organizations to invest in digital asset management tools to maximize the value of those assets by keeping them in a centralized location accessible for multiple purposes. That centralized location should be a SaaS DAM solution that enables the content to be most easily accessed by those that need it, when they need it. Those that need access to a digital asset library include multiple internal departments, partners, agencies, sales channels, and the media.

What are the Core Benefits of SaaS DAM Over Installed Solutions?
  • Speed to implementation inside 30-90 days versus 6-9 months
  • Low monthly subscription and minimal startup costs make it easier to budget
  • Flexibility, adaptability and scalability to grow and change with client needs
What’s the big deal about DAM SaaS?

A recent Forrester ECM (Enterprise Content Management) report by analyst Stephen Powers shows that more interest was seen in SaaS products (than on-premise or open source), with 43% of the respondents expressing interest in SaaS WCM and 39% in SaaS DAM. “Because content stored in these systems are often public-facing, organizations were less concerned with sharing the content outside the firewall,” reports Powers. That’s a new way of looking at it... (at least for a SaaS provider)!

The content stored in a rich media management system (images, videos, ads, brochures, etc.) was developed with the intention to be public facing at some point in time—oftentimes serving advertising and marketing communications purposes—so it should be easy to access (and control). SaaS DAM solutions make it easy to access digital assets anytime, anywhere while offering the security controls to protect rights and release/expiration dates.

Powers reports other reasons that installed content management solutions often fail or fail to meet expectations include poor content strategy and a lack of IT and business alignment. SaaS solutions make up for that because it is the responsibility of the SaaS provider to share best practices, contribute to content strategy and help manage change in order for the system to survive beyond the implementation phases. Remember, SaaS providers are required to meet the client’s needs every month and repeat it on an ongoing basis in order to earn the ongoing business. Moreover, SaaS solutions cut out much of the internal IT resources necessary to implement and maintain the solution because the IT resources, for the most part, are provided by the SaaS provider.


Download Whitepaper: Why DAM Should Be Your First Technology Investment for 2010

Digital Marketing Shift – Part 1: More Cost-Effective Marketing Strategies Come With Digital Asset Management

Tuesday, January 26, 2010 by Jake Athey
Marketers have been shifting budgets and focus to Digital Marketing strategies for quite some time in order to be “multi-channel” and leverage the power of digital media, online and other interactive channels. These strategies allow brand owners to be more efficient in reaching their target audiences with their message. Leveraging new ways to push messages, publish content and interact with customers is the easy part because the ROI is clearer. However, marketers should not overlook the methods and technologies that assist in creating, managing and distributing the “assets” that power digital marketing strategies. Although managing digital assets is not seen as the “sexy” side of marketing, it is a critical component to increasing efficiency with operations, ensuring consistency in presenting a brand to the marketplace, and maximizing the return on marketing investments.

As marketers leverage more cost-effective means of reaching their audiences, they should also adopt more cost-effective means of managing their digital media with Digital Asset Management solutions.

An Integrated Approach to Marketing


There’s a lot of evidence to show that digital marketing is more targeted, more impactful, and better tied to other vehicles and channels. More appealing to marketing executives is the opportunity that digital marketing brings with reporting, tracking and accountability. While many marketers are not entirely doing away with traditional marketing and advertising programs (TV, print, direct mail, etc.), they have shifted more focus on an integrated approach. Digital marketing helps marketers better engage customers to complement more traditional approaches targeting the masses. Digital marketing is often more cost effective, builds awareness quickly, fosters relationships and is measurable in ways traditional advertising just can’t match.

As companies make moves in the way they deliver their message and connect with customers to be more cost-effective, they should also make moves in the way they manage the content of their brand. The solution to being more cost-effective with how to manage that content is better known as digital asset management (DAM). 

What DAM Provides to Digital Media and Brand Assets:
  • Greater ability to organize and find approved and available assets
  • Greater ability to share and repurpose assets across multiple channels
  • Greater ability to ensure compliance and consistency with approved assets

Driving Brand Awareness with DAM

Marketers seek to improve brand awareness by being in more places in front of more faces. However, if the brand does not appear consistent from one customer touch point to the next, than that is more damaging to the brand than not being there at all. DAM helps marketers repurpose digital media across multiple channels and do so consistently with assets meeting the quality standards for each channel. For example, image assets were historically developed with the specific channel in mind i.e. print catalog. Now, image assets are developed for multiple channels--print catalog, brochure, store signage, website, email marketing, online video and other social/interactive media.


What Drives DAM Adoption?
(From the 2009 Aberdeen Benchmark Study)
  • Improved Operational Efficiency – streamlined digital supply chains
  • Improved Brand Consistency – approved brand assets used in multiple channels – as opposed to communications coming from disconnected departments
  • Improved Return on Marketing Investments (ROMI) – greater opportunity to find and reuse or repurpose existing assets and reduce re-work or costs of re-creating lost assets

Now that we’ve covered the core reasons why marketers should leverage digital asset management technologies to improve marketing efficiency and effectiveness, I’ll cover why SaaS is the most cost-effective delivery model for marketers to deploy digital asset management solutions next.

Download Whitepaper: Why DAM Should Be Your First Technology Investment for 2010

Why Digital Asset Management Should Be Your First Technology Investment for 2010

Monday, January 25, 2010 by Jake Athey
Why DAM Should Be Your First Technology Investment for 2010The last several years have seen a dramatic shift from traditional media to digital media such as online marketing and social media. The move to digital media has led to an exponential growth in digital marketing content, which has in turn created bottlenecks and inefficiencies in managing this content and difficulties in measuring the performance of campaigns and in maintaining a consistent brand image.

Digital Asset Management (DAM) technology can overcome these problems by automating the process of ingesting, archiving, searching, managing, repurposing, sharing and publishing content in a seamless and collaborative environment. DAM adopters achieve substantial return on investment including reducing time to market, improving the performance of marketing campaigns, reducing marketing costs and improving brand consistency. This article will examine in detail how DAM can rapidly generate ROI by improving the performance of digital marketing efforts.

In order to give power to your marketing programs in 2010 and be more efficient in doing so, Digital Asset Management should be your first technology investment.

Widen has released a new whitepaper that addresses 5 key benefits that DAM provides to marketing operations, including:
  1. Generate additional revenues by reducing time to market
  2. Reduce costs of finding assets
  3. Reduce costs of distributing assets
  4. Save money on physical samples
  5. Improve brand consistency

This whitepaper is an interactive PDF containing videos of customer interview segments from InSinkErator, Brady Worldwide, Knaack and Sub-Zero and Wolf.

Download: Why Digital Asset Management Should Be Your First Technology Investment for 2010.
 

Using Digital Asset Management Software to Protect Your Brand

Saturday, January 23, 2010 by Widen Guest
Almost everyone nowadays has a digital camera, even if it's just on their mobile phone. This means that data and images are no longer stored in file folders and photo albums, but on hard drives and memory cards. While this technology is superb for working with images, it is not without risks. Storage devices can get damaged or stolen and then your precious memories are lost.

Transition that into the business world where there is more digital media and more users requiring access on a daily basis. A memory is to an individual like a brand is to an organization. What does is stand for? How is it perceived? What do people think of when they see a brand’s assets? To consistently market a brand in today’s multichannel environments, digital media and brand assets must be protected and delivered using the most reliable solution.

What options are available to help protect digital media and brand assets?

Many people make multiple back-ups of their computer systems and storage devices. This is great for a while but eventually you end up with back-ups of back-ups with loads of duplicated data. Alternatively, you run the risk of deleting files that you think you have backed up only to discover that you did not. An online Digital Asset Management (DAM) system is therefore something worth considering. It has multiple functionalities, is quite simple to use, cost-effective to purchase, and can help manage all of your digital media very effectively. 

How does a Digital Asset Management system work?

A DAM system is made up of various software functionalities to assist in the creation, management and distribution of digital media. If your organization has multiple internal and external stakeholders, there may be additional applications helpful on both ends of the spectrum—creation and distribution. Here's a brief overview of the various applications that fit the digital asset life cycle.

At the core, a digital asset repository helps you to centralize photos, logos, creative files and other digital media. DAM makes it easy to search for specific media files, convert and distribute them using a web-based platform. You can access your files easily and conveniently—even if the files are very large. A video asset management system is similar in that it allows you to preview, transcode and send video and audio files across the web without much effort. This is particularly useful when working with tight deadlines and you need a convenient delivery method.

If you frequently have to select photographs from portfolios for various creative and advertising projects, then a collaboration application would serve as a versatile feature of a DAM system. Working upstream in the creative workflow from the general DAM repository, web-based workflow and collaboration tools allow photography and creative teams to review and approve the photos that you wish to use. Additionally, when working on specific creative or marketing projects, project owners can coordinate reviews, track comments and approvals on modified versions and keep design teams on track for a streamlined workflow.

Downstream from the general digital asset repository, partners and sales channels can create custom marketing and sales collateral with a dynamic media building tool. Using predefined templates and content options, non-technical or non-creative users can create localized ads, brochures, direct mail and signage. This feature allows sales channels and affiliates to produce brand-approved collateral for campaigns, product launches, events or special promotions at a local level.

What are the benefits of using a Digital Asset Management system?

A big plus of any DAM system is that it helps you manage and search for files in a centralized system for all types of digital media. No more searching for the CD with the photos from last year’s campaign; simply view, organize and retrieve assets online. Web-based DAM systems are designed to be simple and easy to use, and users do not need to be technical experts to get what they need.

An equally important benefit is that a DAM system offers a safe storage facility for your files. Hard drives may fail from time to time, and CDs can get lost or damaged. In that case, you may not be able to retrieve your precious brand assets. A web-based DAM system has necessary back-ups, ensuring that you will always be able to access your photos and videos even if you change your computer hardware.

DAM is a critical technology for organizations with collaborative workflows needing a single storage and access point. Collaboration is particularly useful for staff in the media industry and corporate marketing environments. DAM systems make life much easier in being able to review, approve, search, share and download files that are typically too large for more limiting means of collaboration. The system effectively becomes the virtual meeting point for everyone across different geographic locations, which is both convenient and cost-effective.

Lastly, one of the most critical issues that a DAM system helps to solve is safeguarding an organization’s brand by ensuring only the most current assets are used. An online DAM system provides the easiest access point to approved brand assets. Being able to easily retrieve assets helps to ensure internal and external users turn to the DAM system first as opposed to other unattended sources. Governance features such as roles and permissions help administrators regulate who can see what assets. Assets for future or past due uses can be on hold or archived so the general user doesn’t have access.

Digital Asset Management helps organizations be more efficient, effective and in greater control over the vast amounts of digital media and brand assets at every critical stage of the digital asset life cycle.

RGB Workflows- Better Late Than Ever

Monday, January 11, 2010 by Mark Pajari
Years ago, in the early days of electronic pre press, we lived among spendy Scitex systems and huge drum scanners with 40,000 buttons, switches, dials, levers, foot pedals, pull cords and miles of rainbow-colored SCSI ribbons. We scanned in transparencies, and worked all the images in a CMYK color space (the four colors we print with - cyan, magenta, yellow and black). Although it was possible to scan into RGB (red, green, blue), almost everyone allowed the computer within the scanner to convert the image into CMYK.

Two important technological revolutions changed all that. The Internet and digital photography. The Internet introduced us to e-commerce. There was no longer a need to have all those images converted to CMYK if they were destined for a web site (RGB display) and ultimatley due to reside in a digital asset management system. And the explosion of digital cameras over the last 15 years has made the drum scanner all but obsolete. All of this means we have digital images that begin their journey as RGB (technically RAW RGB, but more on that in a future blog), not CMYK. RGB workflows are much more commonplace. But if an image is eventually going to be reproduced as ink on paper, at some point it must be converted to CMYK. Where, when and how that conversion happens is often the topic for discussion. 

And one place you can find a bunch of color geeks having that conversation is at the PIA Color Management Conference. The 11th annual conference just wrapped up last month in Phoenix. One of the sessions called "Obstacles to RGB Workflows" addressed the issue of RGB and CMYK workflows. Among the speakers on the panel was Tom Collins from Quad Graphics. He went over the pros and cons of an RGB workflow and what they were doing at Quad Graphics.

Collins began by outlining the reasons why RGB is the preferred workflow over CMYK:
  • RGB allows for greatest repurposing
  • RGB allows more latitude for color manipulation
  • RGB allows easier and more consistent gray balance
  • RGB gives you the ability to utilize L*a*b* for even greater control
  • RGB allows for consistency of separations for press when converted
  • Things like GCR and Total Ink are no longer issues at the color correction level
Then Collins outlined some Challenges with RGB workflows:
  • Untagged RGB images
    • Forces the arbitrary assignment of an ICC profile
      • He referred to this as "shopping" for the right profile
  • Issues with some vintage CMYK color technicians adapting
    • Many feel the need to 'move the black' - counters separation consistency
  • Color corrections are different, retouching is the same
  • Black-only drop shadows require work arounds
  • Workflow consistency - Requires automation

Collins discussed his experience with RGB specifically at Quad Graphics
  • Quad began full RGB workflows in 2001
  • They were forced to create custom automation for workflow consistency - hands off color management
    • Color technicians focus on image manipulation and quality, not color settings, profiles, BPC, and rendering intent
  • Quad customers demanded separation consistency, and had higher demands for color quality

Collins talked about the different RGB workflow strategies in regard to when the RGB file is converted to CMYK
  • Early-binding
    • Files coming in are converted to CMYK early in the workflow - color correction and retouching is done in CMYK - CEPS model
  • Mid-binding
    • Color correction and retouching is completed in RGB - files are converted to CMYK during an automated conversion before page assembly
  • Late-binding
    • RGB files are placed in pages and converted to CMYK in the RIP - PDF/X-3 or PDF/X-4 
Collins said that the majority of the workflows at Quad Graphics are a mid-binding, with color corrections completed in RGB, and CMYK being placed in the pages with PDF/X-1a being used. "If there are any color alterations, we go back to the RGB file and reconvert." Collins added.

Collins said that we need to raise the awareness of the concept of color managed pages in a late binding workflow.
  • Rips and color engines are improving - behaving more consistently
  • They are realizing benefits
    •  More efficient than early or mid-binding  workflows
    •  Improved color reproduction
    •  Offers the ultimate quality and flexibility with repurposing
    •  
Collins said that there are some challenges to late-binding workflows
  • There are transparency and overprint issues with PDF/X-4
  • Inconsistencies among PDF versions and RIPs
  • Most prep suppliers are still learning and may be reluctant

To sum up, Collins said that CMYK has served it's purpose (and in some cases still does), but early-binding workflows are very limiting.
"RGB (and L*a*b*) imaging provides the best quality, and is preferred to CMYK for the benefit of our customers and the end product." Collins stated.


  

Free Digital Asset Management System Access

Friday, January 8, 2010 by Jake Athey
New in 2010, Widen is offering free Digital Asset Management system access for up to 90 days to companies and organizations researching DAM or needing a hosted DAM solution.  Try it for a special project, campaign, product launch, trade show or event!  Request VIP Access to the Widen DAM demo system.

Widen has spent over 13 years developing and supporting web-based digital asset management solutions to marketers of all sizes – from Fortune 500 enterprises to small and medium-sized businesses, agencies and non-profits.  In that time, Widen has offered the opportunity for individuals and teams to experiment, test and trial live online digital asset management systems in live production environments, real-time marketing workflows, and sales channel relationships.

Widen is rolling out the red carpet by providing free digital asset management system access to Widen's live online digital asset library for up to 90 days.  You and your users get the same basic functionality as Widen DAM clients within Widen's Digital Asset Management demo site.

Free Digital Asset Management System access includes the following capabilities:
  • Setup your own personalized role and permissions 
  • Upload your own digital media – hi-res images, videos, audio, PDFs, Word, PowerPoint, InDesign, etc.
  • Add your own metadata – descriptions, tags and automatically captured file info
  • Download or send media with on-the-fly file conversions to print and web formats
  • Create additional users
  • Create custom system messages and user announcements

Widen DAM Demo Login

As a Software as a Service (SaaS) provider, Widen DAM solutions are 100% web-based and designed for creative and marketing workflows.  No software downloads or installs, no IT support required, and no specialized skills needed.  Widen SaaS solutions scale to meet the demand for unlimited simultaneous users and unlimited asset uploads and downloads.  Training and support is provided entirely by Widen.  Ownership of Widen DAM SaaS solutions can be afforded with a low monthly subscription.  Widen clients get their own branded web-based DAM solution and personalized URL, plus the ability to administrate their system with custom metadata structures and output types. Contact Us for more information about Widen DAM SaaS products and pricing.

For basic demo access to search and order stock assets, register for the Widen Guest Pass.

Notice:  Widen's Free Digital Asset Management System Access does not provide users with a fixed permanent solution, but is intended to provide those investigating DAM solutions with a no-cost, no-commitment resource for evaluating Digital Asset Management technology and support to answer questions along the way.

Color Retouching Adds Mood to Digital Asset Library

Tuesday, January 5, 2010 by Joy Hamel

Happy 2010!

Let's take a look at what Camera Raw can do for your digital assets. Search around on your digital asset library or corporate image library and maybe you'll find a few lost images. This super simple tequnique will help you bring new life to these lost treasures.
 

Color Manipulation and Retouching in Camera Raw


I love a vignette... and really who doesn't? Ok, well not everyone and thats fine. Art is meant to be subjective. Beauty is in the eye of the beholder. I find beauty in imperfections. I love grain, rusty metal, scratches, etc... the list is long but you get the idea. 

I thought for the new year I would create a quick little art piece out of a photo I took back in November.

TB1

I started out in camera raw and clicked Auto. Don't be scared! The Auto button today is fantastic!  Well ok maybe not fantastic, but its pretty darn great.

stats

Then I boosted the clarity (a note on clarity: this is an amazing little slider... it can give your wedding photography the look of misty far of romance and then swing it the other way for hard grainy hi pass grunge all in about FIVE SECONDS!) You must try it! Now add a bit in the vibrance then over to the vignette tab...

vignetting

ohhh ahhh  oooo LOVE the vignette feature in camera raw!  Makes quick work of getting that  old school feel...

Next open to Photoshop and tweek tweek tweek... I added a bit more sharpening and some more contrast... then its all done! What did that take like 10 minutes tops! Here's the final look... SWEET!




A look at 2010


Lets make fabulous images for the world to see! Images that inspire greatness in others. Not an easy assignment but we can make it happen.... Here's my first shot of 2010. My hubby in the woods wearing the winter crown he made with our daughter.





xoxo
Joy


 

What's the next big video format?

Tuesday, January 5, 2010 by Al Falaschi

A coworker recently asked me: "What is the next big format that will hit after 1080p? I'm curious what is on the horizon."

There are a number of ways to answer that question. In terms of factual numbers, 1080p is a "resolution." The next logical larger sizes are 2K and 4K. But those exist already... so the answer switches from fact-based, to opinion-based.

I am a video tweak head, so I am always interested in the next video format that can squeeze in one more pixel of resolution. But I realize that I am in the minority, at least as far as a business case goes for an entire industry to adopt a format. Moving from standard definition video to HD (specifically 1080p) was a no brainer. There are clearly visable advantages in clarity and overall viewing experience. But if you look at what is next in terms of higher resolution, we run into a wall.

The wall is the ability for the human eye to see the detail that the device is displaying. Here is an interesting article on the science behind what the human eye can see. It basically says that there is almost no visable difference even between 720p and 1080p when watching a 50" screen from 8 feet away, which is the average viewing distance in the average home. Therefore, in order to need more detail than what 1080p can provide, you would either need to sit closer than 8 feet, or need a screen larger than 100". Video is mostly consumed on a TV, or online. As far as online video publishing is concerned, most online video is downres'd from 1080. So higher res will not get a push from online video management either.

My coworker also asked what the next "big" format would be. If you define "big" as something that will change the entire industry, including aquisition, editing, display, and broadcasting, I don't think 2K or 4K will be the next "big" format. There isn't enough of an advantage for large groups of consumers to make a switch.

I really think that the next "big" format change will be something regarding 3D. Something that does not require wearing nerdy glasses. We will also have to keep a close watch to see how it affects digital asset managment tools.

Digital Asset Notes 5D Mark ii Raw File Processed in Canon DPP Adobe Photoshop ACR 5.6 Capture One Pro 5 Post Processing by Matt Anderson

Tuesday, January 5, 2010 by Matt Anderson

Lately, there has been much discussion in the forums about noise lurking in the shadows of Canon 5D Mark II images. Images that are shot at or near base ISO. Noise that appears under normal exposures with ISO settings that should be clean and free of any such artifacts.

Why are so many individuals identifying a poor trait?... A shortcoming that should never be an issue given the evolution of camera sensors and the perfect competition that exists. Surely there must be some mistake on a users part or on Canon's.

I normally use my own files for investigation, but this time I went to http://www.imaging-resource.com/ and downloaded a widely recognized RAW file (ISO 100) for interrogation. A well composed, technically perfect setup, and properly lit scene. I processed the RAW file thru three popular converters with some default settings.

Adobe Photoshop / Lightroom via ACR 5.6 (I believe to be the most popular)
Canon’s own DPP 3.7.2
Capture One Pro 5.0.1

I applied a levels adjustment to the middle pane, to over illustrate the slight chroma noise that lurks in the shadows.

Digital Asset Noise Illustration on a RAW Canon 5D Mark II file processed in DPP ACR Photoshop Capture One Pro v5

 
 
Here is an animated gif file showing the differences. Not the best illustration given the implicit diffusion noise with gif files, but enough where I think visually it's relevant.
 

Animated Gif Digital Asset Noise Illustration on a RAW Canon 5D Mark II file processed in DPP ACR Photoshop Capture One Pro v5
 

When looking at the differences, you can clearly see the different type of RAW processing decisions being applied. The ACR files clearly show more chroma noise. DPP and C1v5 show considerably less chroma noise. Also, the C1v5 file shows a much smoother tonal transition. I saw the greatest amount of detail in the C1v5 files. This could also be attributed to the default sharpening values in the RAW converters being different (as well as the chroma / lumi noise parameters).

What to take from this? Camera manufacturers know the limitations and shortcomings of their hardware. When you decide to forgo the proprietary software solutions, you also forgo any robust processing and decision making the R&D teams have chosen to implement on post processing. For example, I use to make a big stink about the Nikon D300 files having too much noise. I would take a properly exposed file at base ISO (200) and post process in Photoshop via ACR. Once processed I would visibly see chroma and lumi noise in the blue skies. Why? Take that same file, and process it thru Nikon’s own NX software and BAM! Visible sky noise gone. Also, the colors seem to be a bit more accurate. Proprietary de-mosaicing algorithms (formulas that remove that maze like pattern from the color filter array) seem to produce less artifacts in trouble zones (choppy intricate water, converging fine lines, detailed and  intersecting thin tree branches).

The exception to the rule IMHO is Capture One Pro (v5). Anyone who has used a high end medium format camera in the last decade is very familiar with their software. They have done their homework. Some of the best and quickest results can be achieved using their robust software and workflows. At a price of $399 for an additional outboard RAW processing solution it should work quite well! Canon’s DPP produces excellent results as well. Albeit a clunkier and less elegant interface. Don't get me wrong. I use ACR 5.6 all the time. It’s my status quo tool of choice. But, if you want to go the extra mile to squeeze every bit of detail and quality out of a file in post production, I recommend using the camera manufacturers RAW processing software. You will spend a lot less time retouching out tricky and tedious noise and artifacts.

Final thought.... It's interesting to see the color differences that occur as well!

Some Additional Thoughts:

 

With DPP your limited to sRGB, Adobe RGB, Wide Gamut RGB, Apple RGB, ColorMatch RGB. If your a real gunslinger, you could go with Wide Gamut RGB. Personally, for DPP, I am using Adobe for conversions. If I have a file with a large gamut, I may convert to profile to ProPhotoRGB prior to final post processing.

 

Also, finally snow leopard users can go to DPP 3.7.3 preferences (now without crashing)  and change the color match settings for display to Monitor Profile. (sRGB is default). You’ll notice if you go with the default, and change color space modes, the preview changes not only in slight color variations, but in luminosity. (given the differences in white points and gamma) The afore mentioned preference will fix that visual annoyance.
Canon DPP preference pane mac os x snow leopard information by matt anderson landscape photographydpp preference panedpp preference pane mac os x snow leopard

 

Finally, check out the new processing engine in LR3 Beta. Looks to be absolutely spectacular for those who print large. I hate how acr has used a fractal looking de-mosaicing algorithm in the past. The new option, under Settings, has a granular and less mathematical look. Funny how the new goal is a direction that C1 has been going towards since inception. (more film like) 

 

If you haven't, you should definitely download the LR3 beta from Adobe labs and give it a try. Also, give C1v5 Pro a 30 day free trial as well. The new lens correction features are quite nice.


Keywords: Digital, Asset, Retouching, Photoshop, DPP, Capture One Pro, ACR, Noise, Chroma, Luminosity, Lumi, RAW, Post, Processing, Matt, Anderson, Photography, Canon, 5D, Mark, II

 

Top 10 Widen Digital Asset Management Blog Posts of 2009

Thursday, December 31, 2009 by Kathy Lewis

We continue with another Top 10 list with the top ten Widen Digital Asset Management blog posts of 2009 in the Widen world of Software as a Service, web based DAM, video asset management, content management and structure and other posts dealing with digital asset workflow.


1. Getting to a Digital Asset Management ROI, posted on Friday, August 7, 2009 by Mark Norris (The Next Big SaaS)

2. The Future of Digital Media Management: Being Prepared for the Video Demand
, posted on Tuesday, May 19, 2009 by Matthew Gonnering (Ramblings of a Mad Marketer)

3. Types of Digital Asset Management Systems, posted on Tuesday, July 21, 2009 by Jake Athey (Marketing Digital Asset Management)

4. How Widen Software as a Service Applies Digital Asset Management Best Practices, posted on Monday, June 15, 2009 by Matthew Gonnering (Ramblings of a Mad Marketer)

5. What is the best way to store videos in a Digital Asset Management System?, posted on Thursday, July 30, 2009 by Al Falaschi (The Impact of VAM & DAM)

6. Digital Asset Management Best Practices: Focus on Metadata Part II, posted on Wednesday, January 7, 2009 by Widen Marketing

7. The Marketers Guide to Justifying Investments in Digital Asset Management, posted on Tuesday, June 9, 2009 by Jake Athey (Marketing Digital Asset Management)

8. Understanding the Digital Asset Life Cycle
, posted on Friday, March 20, 2009 by Jake Athey (Marketing Digital Asset Management)

9. Level of Risk for Digital Asset Management Implementations
, posted on Friday, May 15, 2009 by Matthew Gonnering (Ramblings of a Mad Marketer)

10. Video Asset Management In High Demand As Viewership Climbs and Marketers Use More Online Video, posted on Monday, November 2, 2009 by Jake Athey (Marketing Digital Asset Management)

 

 

Top 10 Widen Premedia Blog Posts of 2009

Thursday, December 31, 2009 by Kathy Lewis

With the season of “lists” upon us, here are the top ten Widen Premedia blog posts of 2009 in the Widen prepress services world of digital photography, color retouching, digital sampling, catalog production, color management, and wide format printing.


1. RAW Presets for Photoshop CS4 & Lightroom: Canon 5D Mark II Nikon D3 Nikon D300 Nikon D700 Nikon D3X, posted on Tuesday, April 14, 2009 by Matt Anderson (Industrial Retouch and Color)

2. Call Me Mr. Biv, posted on Friday, October 24, 2008 by Mark Pajari (The Color Space)

3. Digital Asset Solutions: Adding Micro Contrast and Detail to Digital Images by Matt Anderson, posted on Wednesday, July 22, 2009 by Matt Anderson  (Industrial Retouch and Color)

4. Smart Objects Part Déux, posted on Wednesday, April 22, 2009 by Matt Anderson (Industrial Retouch and Color)

5. A technical observation of post processing styles, posted on Wednesday, May 27, 2009 by Matt Anderson (Industrial Retouch and Color)

6. Edward Cullen Sparkle... For All You Twilight Fans, posted on Monday, July 27, 2009 by Joy Hamel (Premedia Arts)

7. Assigning, tagging, converting, and embedding ICC profiles in Photoshop, posted on Tuesday, March 24, 2009 by Mark Pajari (The Color Space)

8. Hair Mask Quick Tip for Color Retouching, posted on Wednesday, April 8, 2009 by Joy Hamel  (Premedia Arts)

9. Into the Light, posted on Tuesday, April 7, 2009 by Joy Hamel (Premedia Arts)

10. Wide Format Digital Printing at Widen
, posted on Monday, May 11, 2009 by Joy Hamel (Premedia Arts)

 

Not your Grandpa's Digital Asset Management System

Wednesday, December 16, 2009 by Mark Norris
Digital Asset Management for Lemonade Stands aka SMBsDigital Asset Management has long been the domain of the large enterprise – those companies that have front page stories on Time Magazine or companies whose owners make the Forbes 500 richest list 5 years running. But, is all that changing?

Is the DAM system that we know and love morphing into a tool that is useful to not only the PepsiCo's of the world, but also that little lemonade stand down the street? And more importantly, is DAM software entering the price range of that lemonade stand?

In this multi-part series of blog posts, we’ll look at the growth of DAM in the small- to medium- sized business space… from the why’s to the how’s and everything in between.

This first article, "Not your Grandpa's Digital Asset Management System," focuses on the why, as in "why is DAM growing in popularity among smaller size companies?" What is driving that growth?

Research shows there are four main drivers today in the SMB (small- to medium-sized businesses) space for Digital Asset Management programs:


Number of Files -- There is no indication that the number of digital files SMB companies create, manage and store will decrease in the foreseeable future. In fact, all signs point to extreme growth in this category over the next 5 years (and beyond). The IDC (EMC, 2009) estimates that “the digital universe will double every 18 months.” Internally, we estimated that our own company (with a marketing department of five) used approximately 47 gigs of video in the past year – a several times increase over the prior year and a number that we expect to increase by several more factors over the coming years.


Video Growth -- As SMB companies realize the benefits of video (customer testimonials, product demonstrations, training, marketing, etc.) the need to manage, control and distribute these files to the necessary parties will inherently increase as well. According to CMSWire, “organizations are looking for lighter-weight solutions (than [current] video management products) to manage their video assets. We see this as more and more websites offer videos and allow user-generated content in the form of video.” Furthermore, over 65%  of companies using online videos and that number is expected to continue increasing  (VideoBloom, 2009). This increase in video will also mean an increase in the amount of bandwidth required to serve the video – a requirement that many SMBs may struggle with.


Project Collaboration -- A long-time hot topic in the world of DAM, the advances of web 2.0 “is another trend that is moving DAM away from being more than a basic repository” (Mosher, 2009). According to Eric Barroca of Nuxeo, “users want to work together on developing this type of content, so features such as tagging, annotation for documents, pictures and video, collaborative filtering and viewing assets via a web interface are key to building a better repository of digital assets.”


Lower Cost to Entry -- With many DAM solutions still in the 6-figure range and most SaaS solutions in the 15-25k range, many SMBs struggle to justify an enterprise DAM. According to Frost & Sullivan (Frost & Sullivan, 2007) a lower-cost SaaS model “is expected to help the market grow significantly by luring price sensitive customers to adopt DAM technology.”


So the momentum is building… the need is building… But, how is the DAM industry responding to meet this need?

In the next article we’ll look at the DAM industry as a whole and in particular, how it is addressing this growing need.

Widen Media Collective Winter 5.4 Release

Tuesday, December 15, 2009 by Widen Marketing
Widen Enterprises has released Widen Media Collective® Version 5.4 with its winter 2009 update to the flagship Software as a Service product for digital asset management (DAM).

Over 180 technical enhancements were made to improve usability, reliability, scalability and security with the Widen Media Collective.  Nearly forty customer-suggested features were incorporated into the winter update offering improved support across various creative and marketing workflows for creating, managing and distributing digital media and brand assets.

Upgrades to the core Web-based Digital Asset Management application include: asset uploader improvements for faster file processing, additional search functionality for more focused search results and video player enhancements.  Dynamic Media Building, a template-based ad and brochure building application, has been enhanced to include a new layout engine for more flexibility during the initial template design and end user media customization processes.  The upgrade allows for more advanced text handling, including: dynamic text reflow when variable text is used, copy fitting for reducing text size based on specific formatting instructions, block flexing for automatic resizing and repositioning of design elements, and rule-based block control to automatically populate template blocks.

The most significant advancement with Widen’s winter release is the launch of Source Controller version 1.0 for the Widen Appliance.  Advancing from its previous beta state, the Widen Appliance and Source Controller provide a hardware/software combination that enables internal staff to access and modify digital assets on their own network and automatically update these changes in the Widen Collective hosted platform.  Internal designers, marketing staff, and administrators find files in the browser-based Source Controller application and then check these files out into their own local workspace.  When changes are made to a file, it can be checked back in to update the asset in Source Controller and made globally available to the client’s external audiences.      

“Source Controller provides an attractive browser-based user interface and integration direct to the desktop for internal users working within creative applications,” says Edward Chwae, Director of Research and Development at Widen Enterprises.  “Besides providing benefits of streamlining creative workflows and making the benefits of DAM more entrenched with those workflows, the Widen Appliance provides for a fully replicated set of assets at the client’s location to support disaster recovery and business continuity plans.”

The Widen Appliance bridges the gap between hosted and installed software by offering Widen-managed services on the client site with replicated data to seamlessly serve the internal and external demand for assets.  File management and synchronization between the Widen Appliance and Widen Collective hosted service are automatic, which keeps administration to a minimum for improved efficiency and helps clients better manage the obsolescence of assets for improved brand consistency.

For more specific information about the Widen Media Collective and 5.4 release visit: http://www.widencollective.com.

The Rise of Video in the Enterprise

Friday, December 11, 2009 by Matthew Gonnering
The video asset is a rising star when it comes to improving marketing performance and bringing a brand message to the market. More and more, companies are investing in the creation, management and distribution of video assets.

Watch the video to learn more about our take on video in the enterprise.




Widen wholly embraces the complexities of understanding the make-up and management of video files. To make sure that we understood the video environment, we launched a video studio at Widen to assist with our own marketing initiatives and gain an in depth understanding of video workflows. Our marketing team deployed video production as an element of our marketing strategy not only to get the benefit of driving brand awareness and revenue, but also to help the organization and other customers understand video workflows.

Widen makes moves to embrace marketing's need to distribute video to their target markets now and into the future. Current Widen video asset management functionality includes automatic preview generation, transcoding on-the-fly to different formats, and embed links. There are two distinct advantages to embed links with every asset that is entered into the Widen digital asset management system – (1) the concept of one internet, one file and (2) scalable infrastructure. 

Embed links allow users to simply take an embed code that's preset to a specific size and then embed that in another website or thousands of websites. When a video is expired or you want to change that video out to a more updated version, you change it in one place – the digital asset management system – and every other website using that embed link will automatically inherit the update.

The second benefit to embed links is a scalable infrastructure. Customers use Widen bandwidth, CDNs and scale power from our use of cloud computing resources. When you want to go from 1,000 views to 100,000 views or to one million views, we scale to meet that demand and scale it back down as needed.

Learn more about Widen’s Video Asset Management application.
 
 
 

2010 IPA Leadership Conference, 360-Degree Marketing Execution

Friday, December 11, 2009 by Widen Guest
2010 IPA Leadership Conference, 360-Degree Marketing Execution

Get a 360-degree view of the new trends and technologies shaping the future of cross-media communications at the 2010 IPA Leadership Conference, February 4-6, 2010 – Scottsdale, Arizona.

The IPA Leadership Conference, 360-Degree Marketing Execution, brings together brand owners and business leaders from creative, premedia and print communities to share experiences, strategies and knowledge of marketing execution and cross-media communications. Many of the most respected thought leaders in marketing will provide a 360-degree view of the trends and technologies shaping the future of cross-media communications.

Gain critical insight and valuable ideas on how your company can plan for success!

Registration and details online at www.ipa.org/leadership or download the complete program.


Keynote Presentations

Best Practices in this Brave New World of Marketing
Julie Roehm, former chief marketing officer, Walmart and DaimlerChrysler

Julie Roehm, a powerful, charismatic marketing visionary, is one of the most successful global marketing, new media, advertising and brand-building experts in the United States. Roehm will share her story from behind the scenes at the world’s most influential retailer to show how quickly the world is shifting and how marketers, agencies and service providers can plan for success in this brave new world. Always ahead of trends, Julie will provide you with extraordinary insight and ideas on how to succeed in the tumultuous world of marketing communications.

Lead Gen-to-Gen Y: Preparing for the New B2B Buyer
Liz Brohan, Co-CEO, Colman Brohan Davis (CBD) Marketing

Gen Y, the tech-savvy children of baby boomers, are fast becoming managers making purchase decisions about your products and services. Don’t market to them in the same old ways. The leader of one America’s largest integrated marketing agencies will reveal how Gen Y’s habits and characteristics are defining what’s new and what’s next in integrated marketing, lead generation and retention. You’ll gain new ideas about how to sell to this emerging buyer of media production and marketing services.

Facing the Future of Sales: How to Reach the CMO
Liz Miller, Vice President, Programs and Operations, CMO Council

The need for face-time with the Chief Marketing Officer (CMO) of both current and prospective clients has never been greater. With variable data, social networking, shifting marketing budgets and the ability of sales tracking, a CMO-meeting is a critical step in the sales process. Reaching and interacting with the CMO takes planning, a pinch of tact, and a whole lot of technique. The VP of operations for a worldwide organization of 5,000 CMOs, controlling more than $125 billion in annual marketing buys, will share how to communicate effectively with C-level executives.


Conference Themes

Marketing Execution Best Practices
Get a 360° view of marketing successes and failures that will help you execute breakthrough marketing programs.

New & Emerging Media
Learn how you can use new technologies to enable clients to make the transition from traditional to more personal and engaging marketing.

Fundamentals of the New Media Enterprise
Find out what it takes to reach marketing services buyers with the right message in this new world of cross-media communications.


Session Highlight: Interactive Discussions

Proven Marketing Execution Best Practices
  • Julie Roehm, Walmart & DaimlerChrysler
  • Margie Dehm, Sara Lee Corporation
  • Marriott Winchester, SGS International
Integrating Social Media with Cross Media
  • M.J. Anderson, Trekk Cross-Media
  • Jim Egan, Kerry Ingredients
  • Chris Walling, Brandfire Marketing Group
Profiting from New & Emerging Media
  • Liz Brohan, Colman Brohan Davis Marketing
  • Pam Ansley Evans, IBM
Innovative Procurement Models
  • Cheryl Kahanec, Sandy Alexander
  • Print Production Manager, GlaxoSmithKline
  • CJ Kornell, Arizona State University

Registration and details online at www.ipa.org/leadership or download the complete program.

The Popularity of Video in Digital Asset Management

Thursday, December 10, 2009 by Al Falaschi
The growing popularity of video is well documented... There are a number of reports available. They explain the power and attractiveness of using video, specifically in the enterprise environment.

More than 65% of companies are using online video and that number is expected to continue increasing (VideoBloom, 2009). (Remember an earlier post, Gartner Predicts 25 Percent of Content in the Workforce to be Images, Audio or Video by 2013.) Online video is a key method of delivering and consuming information that educates, entertains, and/or inspires in ways that touch emotions static text on a page cannot achieve.

Director of research and design at Stanford University's Persuasive Technology Lab, Dr. BJ Fogg, writes that for a consumer to make a purchase, it requires a “behavior change.” Fogg’s behavior model talks about the convergence of three things that need to happen for the change to occur – a trigger, ability and a motivation. Motivation is strictly tied to “sensation.” Inherently, video combines the use of more human senses than most other traditional sales and marketing tools. Read more about the reason "why" video use is on the rise in business marketing.

How does that impact Digital Asset Management?
Video is a digital asset. As its popularity grows, enterprises will struggle to manage the creation, storage, and distribution of it. Video files are exponentially larger than text documents. Multiple copies of a file in multiple locations use even more storage. Version control is nearly impossible since someone has to remember each file's location and update or renew it when a new one becomes available or when it expires. Plus, there isn’t always an easy way to search for the right video based on the content. Beyond that, an increase in video will also mean an increase in the amount of bandwidth required to serve the video – a requirement that many SMBs struggle with.

We can learn a lot just by looking at trends within Widen’s own organization and DAM software customer base. There are notable increases in not only the number of video assets being added to our DAM systems, but also in the rate of videos added per year. Due to the raw size of high resolution video, the percentage of the overall file size of our DAM taken up by video has grown extensively. Again, the rate of growth per year is also increasing as we choose to use video more and more for marketing, sales and customer service purposes.

From a sales and marketing standpoint, there are dramatic increases in the coverage of video as a topic in many of our sales calls, and in RFPs that we receive. There are a number of factors that are causing these increases. One is the growing popularity of video. Again, this is well documented. In addition, there is the entire social movement. For video, this requires organizations to not only produce video content, but to make it accessible and publish it to as many online video channels as possible.

An often unnoticed factor is the shift in video camcorder technology from “tape” to “tapeless.” Tape has been a crutch for video storage and backup for… well, for forever. With the new tapeless camcorders recording very high resolution files resulting in very large file sizes with no tape to put them on, suddenly, organizations are faced with storing, securing, backing up, and distributing files that are ten times the size of the files they are familiar with managing. And remember, it is GROWING!

Bottom line, the increasing demand for video will place demands on DAM software and digital asset hosting providers to make sure that video is handled seamlessly alongside all other assets.


Stats on video usage from VideoBloom's VIEW Index (Video-Enabled Web Index):
100 Web Sites Surveyed

In August of 2009, the VIEW main index for the 100 surveyed companies was 30-75-25, which indicates that 30% of the companies had video on their home page, 75% had video on their site, and 25% didn't use any video on their Web site.
  • 41% of the 100 surveyed companies have placed their Web videos 1 click away from the home page.
  • 25% of the surveyed companies have placed their Web videos deep into their Web sites, 3 clicks or more away from the home page.
  • 25% use online video in an advanced manner: contextual integration of videos, variety of video players, call-to-action tied to the video.
  • 32% offer a full-fledged "video center" comparable to a corporate TV channel.
  • 21% give access to such video center directly from their home page (one click away).
  • 12% display video ads for products on their site; 7% display video ads on their home page.
  • 36% offer full-screen video option.
  • 4% have video on auto-play (i.e. video starts as soon as the user lands on the page).
  • 11% open video in a new browser Web page.
  • 18% use a pop-up window to display video.
  • Video uses: 48% of the surveyed web sites use video for promotional purposes, 24% use it for informational purposes, 20% use it for demonstrative purposes, 6% use it to deliver news, 5% use it for entertainment purposes, 1% use it for other purposes and 0% use it for UGC (user generated content). (The percentages don’t add up to 75% because many sites use online video for several different purposes.)
  • Video formats: 61% use Flash video, 21% use Windows Media Player, 8% use QuickTime and 4% use Real Player. (The percentages don’t add up to 75% because some websites use more than one video format.)

The reason "why" video use is on the rise in business marketing.

Wednesday, December 9, 2009 by Al Falaschi
In light of a recent post that zappos.com reported a 6 to 30% increase in sales on items that are accompanied by a video, I wanted to talk about “why” that is. There are a number of research reports on the rise in popularity of online video publishing use within the enterprise. Aside from the obvious answer of “increased sales,” the question of “why” is not so easy to answer. That is probably because we first need to definine "how" it works.

I have been reading the research of Dr. BJ Fogg lately. He directs research and design at Stanford University's Persuasive Technology Lab. He writes that for a consumer to make a purchase, requires a “behavior change.” His behavior model talks about the convergence of three things that need to happen for the change to happen.

Dr. BJ Fogg's Behavior Model


There needs to be a “trigger” (cue, prompt, call to action, request, etc.), the consumer must have the “ability” (financially, access, simplicity of UI, etc.), and they have to have “motivation.”

One of his key concepts within motivation is “sensation.” Video, by default, combines the use of more human senses than other tools used in traditional sales and marketing scenarios. The more senses you, as a marketer, can stimulate in your audience, the more emotion and sensation you can evoke, aiding in motivating your customers.

IMHO, I also feel that a video evoking emotion or motivation in a potential customer could also serve as the trigger. Two for one. That should help your ROI if you are looking at adding online video to your marketing efforts and needing a video asset management system.

Of course, as more businesses realize the power of video in their marketing campaigns…those videos will need to be managed in a Digital Asset Management system. Have you ever heard of Widen? ;)

Widen Premedia Services Video Case Study – Part II: Digital Sampling and Color Retouching

Monday, December 7, 2009 by Jake Athey

Watch the interview with Brian Becker, VP of Client Development for Widen Enterprises, as he talks about the prepress production processes performed for a large apparel marketer. Part II focuses on Widen's digital sampling and color retouching services in the life cycle of a digital asset.
 


Intro

Widen recently helped a large apparel company improve quality and streamline creative production processes by utilizing a blend of Widen premedia services and digital asset management technologies. Widen helped the client make the move from showcasing garments currently shot on mannequins to garments shot on live models for a new women's sports licensed apparel campaign. In meeting the goal of going live inside 30 days, Widen created over 500 images with 20-25% of their shots featuring garments on live models versus mannequins.

To get up to speed with the photo shoot and Widen photography workflow management capabilities, check out Widen Premedia Workflow Study Part I - Photography Workflow Management.


Color Production
The image work for the project was done by the Widen Color Production department, which consists of six master graphic artists. They are the ones that go in and clean-up the files… They take the camera raw data and optimize it for the best environment for lighting of the flesh tones, hair color, garment color, detail and sharpness, etc. Widen’s color retouching experts have a knack for understanding the customer expectations, which was very simple and natural for them given the jobs they work on every day.


Digital Sampling
The Digital Sampling department is the group that applies the graphics to the garments shot on the models and mannequins. The color operators take artwork from Illustrator and merge them onto the actual photograph in Photoshop. There challenge and expertise is to make sure the graphics follow the contours, shapes, highlights, shadows and wrinkles in the garments as they apply logos, team names, numbers and names, etc. supplied in the client's technical specs.

Many people don't realize what a huge production process there is that goes on behind the scenes to get garments sent to Widen, put on models, styled, shot correctly, color-optimized, digital-sampled, posted to a database and eventually marketed on a website or print catalog, signage, etc.


Color Management
Consumers only spend a few seconds shopping for garments online, so it’s critical that what they see on the screen is what they’ll get in real life.  We don’t use our eyes to confirm what we “think” we like on a screen, we use technical data that comes from a strong color management umbrella over the top of everything we do in production. From our cameras to our proofing devices, everything is color managed for the desired output – website or printed material.

In the end, Widen created approximately 500 images, which are upload to their digital asset library also hosted by Widen. From there, the images are ordered for placement on any number of websites. Posting images via embed links will help to ensure the most current images are used across all web domains.

The Widen Advantage caters to the life cycle of a digital asset by offering all of the production, management and distribution services under one roof. The blend of Widen premedia services and digital asset management solutions working together help clients in a number of ways, including:

Cost Savings - Increases efficiency in creative/production cycles plus centralization of re-usable assets minimizes efforts re-inventing every process of the creation-production-distribution value chain.

Faster Time to Revenue - Shortens time to market and increases effectiveness of marketing execution by empowering sales channels with on-demand access to use brand-approved digital assets.

Competitive Advantage - Improves brand consistency with quality representation of products and ensures compliance across targeted, multi-channel marketing campaigns.

Better Planning and Strategy - Tracking of usage patterns including reuse and repurposing of assets allows for more effective budgeting, resource allocation and planning of future marketing campaigns.


Check out the Widen Premedia Workflow Study Part I - Photography Workflow Management.