Does Your Company Need Digital Asset Management?

Thursday, August 19, 2010 by Jake Athey
Does Your Company Need Digital Asset Management? People talk all the time about the good old days, but if you were a photo editor, audio/video professional or graphic artist (or owned a company providing these services) in the 1960s those days were often quite tedious. What we call asset management, the storing and retrieval of photos or artwork, meant having entire rooms, sometimes even entire buildings, full of file cabinets, storage closets and 1,000-page inventory lists. It could take days to find something. 
 
The same sort of manual filing systems were used for fingerprints at police labs when DNA profiles were not even featured in science fiction yet. Technicians could compare crime-scene fingerprints only by sight, and only had access to local print cards, too. Printing, publishing, photography and police work all changed radically with the advent of computers and the digital workflow. Asset management became digital asset management (DAM), and a completely new paradigm was born. 
 
The basics 
 
Every company today has computer files that need to be stored for either random retrieval or long-term archiving. Even a Mom-and-Pop print shop could have thousands of font files, hard drives full of photos and DVDs full of clip art, not to mention all the completed projects and their various components. Keeping track of all of this is far beyond the abilities of a file cabinet. Digital asset management experts have come forward to help the many individuals and firms that get lost in the sea of files, formats, drives and discs. 
 
At its most basic, your plan for digital asset management begins with an honest, thorough assessment of the objectives you have for managing and distributing your particular digital assets. You then need to define and adopt a long-term plan for what you wish to accomplish, factoring in the real-world experience at your place of business (and the different people and departments that need various levels of access). You can take the job on yourself, as long as you have sufficient expertise and time. If you do not have one or the other, or have neither, you can get help from companies that specialize in solving your DAM problems (pun intended). 
 
What it provides 
 
It is not just about storage. It is about efficiency, time, employee productivity and profits. Once you quantify the cost of your present inefficient system, you will be able to provide an accurate idea of the ROI (Return On Investment) that you will get from a new DAM system. In a generic corporate example (not a digital content producing company but, say, a shoe manufacturer), DAM would be essential to the functioning of the in-house marketing department. Even large Fortune 500 firms that use outside ad agencies have their own in-house departments, and companies large and small can both have huge libraries of images, shelves full of discs and hard drives full of uncoordinated digital materials. 
 
You can approach the solution several ways, but it will normally involve centralizing the media assets for quick retrieval. Some firms will do all of this onsite, but the real advances in computing in the cloud, as it’s called, is convincing many other companies to seek DAM in the SaaS (Software as a Service) model. The advantages are numerous, including redundant backups, on- and off-site access and storage, tech support and customer service, too. There is no one overarching model, and unique situations require unique solutions. However, it is clear that the SaaS model is a powerful, efficient and cost-effective solution for many companies. 
 
How to proceed 
 
The first, most important thing, as previously mentioned, is doing an honest review of the present workflow and DAM system. There will be standardized tools and systems that a SaaS DAM provider will offer you, and often these are fully up to the challenge. If there are unique issues in your firm, the solution provider can customize the approach for your specific situation. It is important to acknowledge that the DAM professionals have the expertise and have seen it all, so the more you learn about the technology and the process, the better you will adapt to the new way of doing things. 
 
As to the question initially posed (Does your company need digital asset management?) the answer would have to be “yes” for every company. No firm today works without digital assets. However, you may have a very small home office and not need a cloud-based DAM. In fact, you can probably devise and maintain your own DAM system with a bit of study and ongoing learning. However, if you have a small to medium-size business (SMB) and are starting to drown in TIFF, JPEG, audio and video files, you may need to take a step back and consider how much it is costing you to continue working the old way, especially when the new world of DAM is waiting for you. Give it some thought! 

Using Digital Asset Management for Multiple Brands

Wednesday, July 28, 2010 by Kathy Lewis
This is the tenth and final video in the series of Widen customer interviews with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this video, Jason talks about the multi-site branding available with the Widen digital asset management system. Widen DAM serves as a dual solution used by Oceania Cruises and their sister company—Regent Seven Seas. Oceania Cruises has a niche between the premium and luxury cruise lines where they offer a luxury experience at premium pricing. Regent Seven Seas is a luxury cruise line that is a little more upscale. Each brand has two different catalogs of digital assets partitioned into a Regent side and an Oceania Cruises side. If a user enters through the Regent travel agent center they automatically see all resources from Regent and the same applies to travel agents seeking brand assets from Oceania Cruises. Widen’s ability to have multiple skins for the same digital content management system was instrumental because it satisfied the needs of two different companies. Watch the video to learn more about using digital asset management for multiple brands.

The User Experience with Widen Digital Asset Management at Oceania Cruises

Wednesday, July 28, 2010 by Kathy Lewis
This is the ninth video in the series of Widen customer interviews with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this video, Jason talks about the importance of having an easy to use user interface with their digital asset management system and how Widen provided just that. It was essential for Oceania Cruises to have an online resource that looks sleek and professional, fits the brand, and be customizable to some degree. A DAM system needs to be user friendly and organized so their travel agents can find what they need, build personal collections, download what they need and come back again. Watch the video to learn more about the user experience with Widen digital asset management at Oceania Cruises.

Leveraging Digital Asset Management as a Marketing and Sales Tool

Wednesday, July 28, 2010 by Kathy Lewis
This is the eighth video in the series of Widen customer interviews with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this video, Jason talks about why they want as many travel agents and media contacts as possible to have easy access to Oceania marketing assets and how they are able to accomplish this using the Widen DAM solution. He explains how everyone is free to visit their marketing asset repository, create an account, and download all the materials they want. Their DAM system exists as a central location where travel partners can go to grab destination photos and brand assets for use in creating custom marketing and promotional materials. Jason explains how their marketing asset management system contributes to their travel agents’ ability to advertise, promote and sell their product through the marketing materials they create and find using the Widen DAM system. Watch the video to learn more about leveraging digital asset management as a marketing and sales tool.

What to Consider When Leading a Digital Asset Management Project

Wednesday, July 28, 2010 by Kathy Lewis
This is the seventh video in the series of Widen customer interviews with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this video, Jason talks about what he would say to the next person charged with leading a digital asset management project. For Oceania, the number one factor in recommending a DAM solution was verifying the level of customer support that is offered to users. This includes everything from the implementation team and their experience in successfully deploying DAM systems to the ongoing support offered to administrators and end users beyond the deployment phases. For Oceania, it was important for their DAM administrators to have the guidance and understanding of everything that went into the implementation. The second factor for Oceania’s justification of Widen DAM was the vast capabilities of the DAM software tools in helping to streamline internal marketing operations and facilitate greater customer relationships with travel partners and media personnel. Jason explains that it is hard to believe there are other DAM solutions out there that offer more than what Widen does for the investment involved. Watch the video to learn more about what to consider when leading a digital asset management project.

Implementing a Digital Asset Management System at Oceania Cruises

Wednesday, July 28, 2010 by Kathy Lewis
This is the sixth video in the series of Widen customer interviews with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this video, Jason talks about the functionality they asked Widen to create for them that would allow travel agents to go seamlessly through the travel agent center to the Widen-powered DAM system to access Oceania brand assets and destination photos. Jason talks about the challenges they had to overcome in building user adoption among travel agents and the technical integrations that had to be done. After several months, Oceania Cruises’ marketing team is receiving a lot of positive feedback from the travel agents and media personnel that used their previous digital asset management system and are now extremely pleased with the Widen DAM solution. Watch the video to learn more about implementing a digital asset management system at Oceania Cruises.

The Importance of “Ease of Use” with Digital Asset Management at Oceania Cruises

Wednesday, July 28, 2010 by Kathy Lewis
This is the fourth video in the series of Widen customer interviews with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this video, Jason talks about how “ease of use” for their external users – travel agents and media personnel – is of great significance for the success of their digital asset management solution. Internally, the Oceania Cruises graphics department takes on the responsibility of managing the system which includes uploading, categorizing and organizing brand assets. He talks about how the administrators of the Widen DAM tool find it very user friendly to upload assets, catalog and add meta-tags/descriptions, etc. The ability to create and manage various levels of access and permissions is critical to managing the different user roles as well.  Jason talks about the positive feedback their users have provided about the ease of use of the Widen Media Collective from a customer service and functionality standpoint in doing everything that they need it to do and provide. Watch the video to learn more about the importance of “ease of use” with digital asset management at Oceania Cruises.

How Oceania Cruises Went About Selecting a Digital Asset Management System

Wednesday, July 28, 2010 by Kathy Lewis
This is the third video in the series of Widen customer interviews with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this video, Jason talks about how Oceania’s marketing, public relations and sales interactions with media personnel and travel agents impacted their selection of a digital asset management system. Their influence led Oceania down the road of selecting a dam system that was more powerful, robust, and specialized. There were a number of customization and configuration features that Oceania Cruises wanted in their new DAM tools. The most important piece was the seamless entrance into the DAM solution through their travel agent center. Widen project management personnel assisted Oceania’s teams by helping them fully understand the capabilities of the software and how to integrate DAM into their website. Watch the video to learn more about how Oceania Cruises went about selecting a digital asset management system.

Searching for a Digital Asset Management System at Oceania Cruises

Wednesday, July 28, 2010 by Kathy Lewis
This is the second video in the series of Widen customer interviews with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this video, Jason talks about their search for a new digital asset management system in parallel with the launch of a new OceaniaCruises.com last year. One of the things that Oceania wanted to do was find a digital asset library that supported their new website from both a “look and feel” and functionality standpoint. Based on the negative feedback from users of the old system – media, travel agents, etc. – Oceania sought out a more proficient DAM solution that would allow customers to better utilize the resources and brand assets that a wide range of people were looking for. Watch the video to learn more about Oceania’s search for a new digital asset management system.

Digital Asset Management at Oceania Cruises Before Widen

Wednesday, July 28, 2010 by Kathy Lewis
This series of posts features a video interview with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this first video, Jason talks about the pitfalls with digital asset management at Oceania before Widen. Prior to implementing the Widen web-based digital asset management system, Oceania was using another proprietary DAM tool that wasn’t as powerful, robust or scalable as what they found with the Widen DAM solution. There were a number of limitations and, consequently, there was a lot of negative feedback from internal and external users who counted on Oceania brand assets for promotions and marketing collateral. Oceania did not have the ability to store, convert or transcode, and distribute high resolution images or video files, nor did their previous DAM system support the handling of PDF files and other corporate branding documents. Watch the video to learn more about digital asset management at Oceania Cruises before Widen DAM.

Digital Asset Management Software Reviews

Friday, July 16, 2010 by Jake Athey
No doubt, reading digital asset management software reviews and experiences from other DAM users is an important step in the vendor evaluation process. Our goal is to provide a clear link to the customer reviews provided by Widen Digital Asset Management customers.

The Widen Media Collective is among the top reviewed products on the Digital Asset Management Software Directory by Capterra. View all Digital Asset Management Software Tools listed by Capterra.

Capterra Digital Asset Management Software Directory

Read all Widen Digital Asset Management Software Reviews on Capterra.com


If you are a Widen customer administrator, we invite you to submit a Widen Collective v5.5 Review on Capterra.

See what other digital asset management customers are saying and watch Widen Customer Interviews.

Contact us
and we’ll send you a collection of exclusive resources (including third-party articles and whitepapers) to assist in your DAM research process.


More Digital Asset Management Software Reviews & Research Resources:

A Day in the Life of Widen Digital Sampling: The Story of LeBron James Hot Market Orders

Friday, July 9, 2010 by Jake Athey
Enthralled in the LeBron James buzz that is “The Decision,” Widen has been part of the “madness” that follows the announcement of the NBA's marquee free agent to leave the Cleveland Cavaliers for the Miami HEAT.

The Widen digital sampling process and web-based digital asset management technologies allow the adidas Sports Licensed Division (SLD) and retailers of NBA jerseys and apparel to start selling LeBron James hot market products within 12 hours of the decision going public. Sources report that the LeBron James number 6 Miami HEAT jerseys are selling like hotcakes and are expected to produce record numbers within the first week.

The LeBron James jersey samples you see on e-commerce sites like FansEdge.com and ESPNShop.com were digitally created by Widen’s digital sampling premedia production team. This saves the adidas Sports Licensed Division time and costs of photographing the physical product samples and beats the need to mass produce the products before they can be sold. In cases like this where the jerseys and apparel are being marketed and sold within hours of “the decision” going public, Widen’s process and expertise plays a key role in meeting the hot market demands.

Here’s the breakdown of the steps for the LeBron James hot market orders surrounding the special telecast of "The Decision" on ESPN Thursday, July 8 at 9:00 PM Eastern time:

1.  Widen received digital sampling orders from the adidas SLD on Thursday 7/8/2010 for all scenarios to James’ decision.

2.  Widen prepared digital samples of the blank team jerseys (front and back) for each possibility including the Cleveland Cavaliers, Miami HEAT, New York Knicks, Chicago Bulls, New Jersey Nets and Los Angeles Clippers.

3. Widen digital sampling technicians added the player name (JAMES) and number (6) to the appropriate team blank (Miami HEAT) at 4:00AM CST on 7/9/2010.

4. The final digital samples were added to the adidas SLD Media Collective web-based digital asset management system and images were sent to the customers by 9:00AM CST on 7/9/2010 to be marketed and sold worldwide.


LeBron James Miami HEAT Digital Samples


For more information about Widen apparel marketing technology and premedia services, check out the Widen Digital Sampling blog or download the DAM as SaaS 2.0 white paper  featuring a Reebok case study.

Digital Asset Management for Marketing

Tuesday, July 6, 2010 by Jake Athey
Digital Asset Management technologies have become essential to efficient and effective marketing operations in 2010 and beyond. DAM is linked to having a direct impact over the top marketing priorities for 2010.

Anderson Analytics recently performed a study that measured, among other things, the importance of various marketing trends to top marketing executives such as Chief Marketing Officers (CMOs). The “Marketing Trends Report 2010” survey was completed between January 11, 2010 and February 8, 2010 by respondents who are members of Marketing Executives Networking Group, hold a position of Vice President or higher and have a minimum base salary of $160,000. The survey showed that the top priorities of the executives are: Marketing ROI, Customer Retention, Brand Loyalty,  Positioning/Differentiation, Branding, Customer Satisfaction and Social Media.

Slide 14 of the 2010 Marketing Trends Study by Anderson Analytics
Slide 14 of the 2010 Marketing Trends Study by Anderson Analytics showing the top marketing buzzwords or trends most important to marketing executives. View the full PowerPoint on SlideShare

It's interesting to note that Digital Asset Management (DAM) can have an important impact on each of these priorities specified by the top marketing executives themselves. DAM software addresses these priorities by providing a central repository for digital media files and a set of tools to store, manage the approval of, find and convert these files to increase their value in the marketing process. DAM systems also make complete or selected subsets of the organization's digital media resources easily available to authorized users such as sales representatives, channel members, the media, etc. These capabilities can have a far-ranging impact on the marketing organization and the enterprise as a whole.

Download the white paper to learn more about how Digital Asset Management can assist with:
  • Increasing return on marketing investments
  • Raising customer retention rates
  • Improving brand loyalty and brand consistency
  • Positioning and differentiating products
  • Increasing customer satisfaction
Download: How Digital Asset Management Can Help Achieve Top Marketing Priorities

 
 

Digital Asset Management SaaSisfaction Gauntlet

Thursday, June 3, 2010 by Matthew Gonnering
Digital Asset Management SaaSisfaction GauntletThrowdown with Bobby Flay, SmackDown from WWE, and now the SaaSisfaction Gauntlet from Widen. 

SaaSisfaction: The satisfaction levels of customers in a software world. My theory is that customers using software-as-a-service (SaaS) are happier with their overall experience than customers using installed software. I am throwing down the gauntlet and sharing our survey results from a recent set of questions that we asked our customers. This challenge is focused in the digital asset management industry.  

For those not familiar with digital asset management technology, systems, and services: marketers need help managing and distributing images and video files – in a nutshell, that's what a digital asset management system does. Of course there is much more but we're keeping it simple here.

In the digital asset management market there are big enterprise players, small desktop providers and everything in between. The buying cycle involves analyst reports, vendor conversations, product demos, feature-by-feature comparisons, reference checks, credit checks, vaporware, future truths, pointless RFP's, overcommitments – but the ultimate question that remains unanswered in the buying cycle is what is my service experience going to be after I sign up? How can we allow a customer to experience what it's going to be like before commitment? You can capture some of this from the analysts, demos, and references but sharing customer satisfaction survey results allows customers to understand what their satisfaction level might be throughout the relationship.

Hence the SaaSisfaction Gauntlet.
We invite all the competitors in the digital asset management space to actively participate. Some of these competitors are listed on the recent analyst report by Theresa Regli at The Real Story Group available on the Enterprise Information Watch DAM Stream. Other competitors are listed on the bottom right of one of the best blogs in the digital asset management community at DigitalAssetManagement.org.uk. By all the competitors, I mean big and small – from the Open Text and Autonomy acquisitions to North Plains, MediaBeacon, Celum, Wave, Xinet, and Canto. There are lots, these are only a few. Come one, come all to the SaaSisfaction Gauntlet for the digital asset management market.  

Full Disclosure

In the interest of full disclosure, here are the details of how we ran our survey:
  • There were 7 questions and 18 clicks with a $25 Amazon gift card incentive for completion
  • We focused on the main contacts at each customer, amounting to 321 total invitations delivered
  • The invitations were sent via email in two stages, the first email was sent to all main contacts on 05/12/10 and the next email was sent on 05/27/10 to all those that did not reply to the first invite
  • We received 121 responses equating to a 37.7% response rate from 73 unique companies
The Survey Questions

A copy of the survey that you should use is located here: Download Survey Structure 

We used SurveyMonkey.com with a Widen logo in the upper left. Substitute Widen for your organization's name and that's all the changes you need to make. The questions and structure are available at the aforementioned link in addition to the questions below:

1) Please rate your experience with <DAM Company> in the following areas: (4 options given: Excellent, Good, Adequate, Poor)
  • Responsiveness of our service teams
  • Communicating clearly and effectively
  • Keeping you informed of our progress
  • Collaborating with you and your team
  • Performance of systems/applications
  • Product functionality meets your expectations
  • Providing value for the money
  • Meeting overall project objectives
2) Overall, how do you rate the quality of <DAM Company> products and services? (4 options given: Excellent, Good, Adequate, Poor)

3) Would you recommend <DAM Company> to other organizations? (2 options given: yes or no)

4) What is your perception of the advancements in <DAM Company> technology (6 options given: Ahead of the Curve, Just About Right, Getting Better, Not Fast Enough, Stagnant, Behind the Times)

5) How likely is it that you will continue to use <DAM Company> in the future (5 options given: Certain, Very Likely, Somewhat Likely, Unlikely, Very Unlikely)

6) If you have any comments or suggestions regarding how <DAM Company> could improve the services or performance, please enter them in the box below. (1 option given: enter free form text)

7) To receive your $25 gift card from Amazon, please provide your information below and the gift certification will be emailed to you. (4 fields displayed: Name, Company, Email, Phone)

A Few Guidelines

Set up the survey using the same questions and incentive:
  • Share the results on your web site or blog post (I'm sure the digital asset management blogs will pick it up and post it for us as results come in)
  • Share the quantity of open ended responses for question #6 understanding that ideas from customers possess product advancement ideas that may be used for differentiation
  • Disclose your invitation methods, list quantities, response rate and unique companies responding 
  • I'd like to say there is a minimum number of participants, let's say at least 50 unique companies represented but even if you have less than that, it's ok, the information will be revealed in your disclosure
Widen Results

We have already setup the questions, disclosed our methods, shared our response rate and participation, so now I invite you to see the results of the Widen customer satisfaction survey for free at widen.com. There is a form requesting your information so please provide complete contact info. I already understand competitors are interested in this information so there is no need to register as ABC company with a fake email address. With our web analytics we already know how many times you visit our pages and which pages you visit. So just use your real information.

Sign-up to receive the Widen SaaSisfaction Gauntlet Customer Survey Results

Looking forward to seeing how satisfied your customers are relative to Widen customers.

Good luck!

Hosted DAM vs. SaaS DAM

Friday, May 21, 2010 by Matthew Gonnering

At the Henry Stewart digital asset management conference in New York and realized there is some confusion over hosted DAM and software as a service DAM. I attended the vendor round-up for SaaS providers of digital asset management systems and shot the video below.

 

The HTML5 Video Reality TV Show - How it will affect digital asset management?

Monday, May 3, 2010 by Al Falaschi
People who deal with putting video on websites are closely watching the developing reality tv series revolving around HTML5 video. Here are the things that I am watching as they will most definitely affect how Digital Asset Management and Video asset management systems ingest, manage and distribute video assets. Since video support in html5 is dependent on the browser, I will look at this from the different major browser choices:



1. Internet Explorer (60% market share) - Microsoft owned. Has recently put their support behind H.264. Will not support Ogg Theora, and popular opinion has them not supporting VP8 if Google makes it open source. Seemingly has given up on Silverlight and VC1 as a web standard codec. But is a major player because of it's browsers market share.

2. Firefox (25% market share) - Only supports open source royalty free standards. Will not support H.264. Currently supports Ogg Theora and there is a good chance it will back VP8 if it goes open source. Firefox is a major player because of its browser market share.

3. Google Chrome (7% market share) - Currently supports both Ogg Theora, and H.264. Acquired the VP8 codec from it's purchase of On2 Technologies. Has been rumored to announce VP8 going open source/royalty free in May 2010. Google is a major player for two reasons. It owns YouTube which is the largest source of online video,.....by a very wide margin. And it owns the VP8 codec. While Chrome only has a 7% market share, Google controls the largest segment of viewers with YouTube. Imagine if YouTube dropped H.264 in favor of VP8...???

4. Safari - (5% market share) - Supports H.264. Owns H.264 through the licensing body MPEG LA, of which it is a member. While Safari's market share is next to nothing, Apple is a major player because most online content is currently in H.264, and lest we not mention that they have ridiculous amount of influence due to their domination in the mobile devices category with the iPhone and iPad. Steve Jobs recently mentioned being behind "open standards." This will be put to the test if Google open sources VP8.

Over the next 6-12 months,....all of this will be thrown into a pot, cooked, stirred, and shaken up. What comes out is why everyone is watching this like a car crash. Until something works itself out, Flash is still king, and the only thing that works on everything, (Whoops, except the iPad/iPhone).

Digital asset management and video asset management systems, for now, will add these as additional parameters. It may be a while before we can start deleting and simplifying.





Tips for Naming Your Digital Asset Management System

Tuesday, April 20, 2010 by Widen Marketing
Tips for Naming Your Digital Asset Management SystemNames are a big deal with marketing and creative groups; especially when it comes to the everyday business systems and applications you depend on to do your job. Choosing a name for your digital asset management system is key to a successful deployment in building user adoption internally and externally. Not all users of your DAM system will understand what “Digital Asset Management” is, so it’s common to choose a different, more identifiable name. This post will help you understand how to go about naming your digital asset management tool and provide some helpful ways of building a short list of possible names.

Best practices in naming your Digital Asset Management System:
  • Choose a name that fits the department or functional area leading the project – e.g. marketing communications, creative, public relations, sales, etc.
  • Choose a name that fits the primary group(s) of users of the system – internal or external – e.g. marketing partners, sales channels, dealers, etc.
  • Choose a name that fits the types of assets that are most common – e.g. images, photos, videos, and marketing materials. If it’s all of the above, use a more general term such as media or brand assets.
  • Choose a name that fits your organization, brand(s) or mission. ** The most important best practice because your DAM solution is the single point of management and access to your brand assets.
Quick Tips – Be Creative, Realistic, Memorable and Simple:
  • Be Creative – Names that are catchy and fun are easier to remember.
  • Be Realistic – Names that fit the purpose of the system set clear expectations.
  • Be Memorable – Names that are easy to remember improve frequency of use.
  • Be Simple – KISS. (You all know what that means...) Confusion turns users away.
Two and three word combinations work best in achieving the goal of being Creative, Realistic, Memorable and Simple. Typically, you will want to attach your organization or brand name to the front of the two-word or three-word name for your DAM system. For example, “Widen Video Library” or “Widen Brand Asset Portal.”


Chart for Picking a Two-Word Name for your DAM System:

Asset Type Descriptor System Type Descriptor
Brand Bank
Creative Collection
Digital Database
Image Resource
Marketing Tool
Media Library
Photo Toolkit
Video Source
  Gallery
  Portal
  Collective
  System
  Center


Sample Two-word Names (Not including the Customer/Brand name):

Creative Library, Digital Gallery, Digital Toolkit, Image Library, Marketing Library, Marketing Toolbox, Media Database, Media Library, Media Source, Partner Portal

Sample Three-word Names (Not including the Customer/Brand name):
Brand Asset Library, Creative Resource Bank, Digital Image Gallery, Digital Media Library, Image Management System, Marketing Resource Center, Video Asset Library


Widen Media Collective - Request a Login with Registration Code "collective"
Take the tour of the Widen Media Collective DAM Demo Site > Request a Login >
Use Registration Code “collective” when you fill in the required information.

The Widen Media Collective® Brand Name

Media Collective® is the trademarked name for the Widen digital asset management software suite and serves as the default name for Widen customer DAM systems unless you choose your own. Generally, the name will appear in the title of the web-based DAM system, login screen and header within the application. The standard web address is https://customer.widencollective.com.

What if we want a vanity web address?

There is no cost to select a custom name, however additional charges may apply for maintaining a custom vanity URL. Here’s an explanation of the vanity web address options:

Vanity Web Address Redirect: Organizations not wishing to use the standard web address of https://customer.widencollective.com may opt for a vanity web address that is redirected to the standard address. For example, you can direct users to http://WidenMediaCollective.com and they will be redirected to https://demo.widencollective.com when they arrive on the page.

Vanity Web Address: Organizations not wishing to use the standard web address of https://customer.widencollective.com may opt for a vanity web address that is NOT redirected to the standard address. For example, you can direct users to https://WidenMediaCollective.com and that will remain the core part of the URL string throughout their use of the system.

New Marketing Asset Management Benchmark Report Released by Aberdeen Group

Wednesday, April 7, 2010 by Jake Athey
Aberdeen Group recently launched a new benchmark report titled “Marketing Asset Management: Managing Brand Compliance in Distributed Marketing Environments,” authored by Peter Ostrow, Research Director, Sales Effectiveness for Aberdeen Group. The report examined 136 organizations that have deployed marketing asset management (MAM) solutions and found that 100% of the top performing companies improved their return on marketing investments, compared to 26% in other companies. This report from Aberdeen Group follows last year’s Digital Asset Management benchmark study “The Marketers Guide to Justifying Investments in Digital Asset Management.”

According to the study, managing marketing compliance and brand consistency across business units and geographies are among the top priorities of marketing managers and CMOs in 2010. Many organizations continue to stifle efficiency and waste money on unproductive, decentralized marketing resource management processes. As organizations attempt to operate as efficiently and effectively as possible under volatile market conditions and often with fewer resources, MAM solutions empower sales and marketing teams to maximize return on marketing investments by centralizing and improving accessibility to approved marketing resources.
 
The report reveals what leading companies have been able to achieve through deployment of marketing asset management solutions, including:
  • 24% average year-over-year increase in annual revenue compared to 2% increase in other companies
  • 32% average year-over-year improvement in return on marketing investment compared to 4% average decrease for other companies
  • 18% average year-over-year improvement in brand consistency compared to 2% improvement by other companies
Business Pressures Driving Marketing Asset Management Adoption
Common characteristics among companies enjoying Best-in-Class performance include:
  • 79% deploy a library asset management system for their marketing assets
  • 75% use ROI estimates to cost-justify marketing investments
  • 71% provide the marketing department with access to all digital assets, allowing them to re-purpose or re-use content and images
  • 62% have a process in place to disseminate information on best practices in managing marketing assets to both sales and marketing
Best-in-Class Strategic Actions in Response to Pressures for Marketing Asset Management
Obtain a complimentary copy of the Marketing Asset Management report from Aberdeen Group.

Visit Research.Aberdeen.com for additional access to complimentary Customer Management Research.

Learn more about Marketing Asset Management from Widen.

Digital Asset Management Analogies – Getting Organized

Thursday, April 1, 2010 by Matthew Gonnering
When we talk with people about digital asset management, we’re often using techy jargon and fluffy marketing-speak to help marketing and IT teams understand the value of using digital media management systems for their images and videos. This time around, we’ve decided to relate DAM software technologies to everyday encounters and common conveniences. This video kicks off a new series on “DAM Analogies from the Widen CEO on the Beanbag” (for those that follow my tweets @mgonnering we recently made a purchase from Awesomesack.com) focusing on “getting organized.”

In this analogy, I relate getting organized with your images, videos and marketing materials in a DAM system to the use of storage bins and totes for all your stuff in your basement. Check it out and stay tuned for more DAM analogies. Leave a comment or tweet @mgonnering to provide your best DAM analogy.


Step 1 – Admit you have a DAM problem. Step 2 – Seek help.

Monday, March 22, 2010 by Jake Athey
Step 1 – Admit you have a DAM problem. Step 2 – Seek help.I’ll be the first to admit… Digital Asset Management is not that sexy. As a marketing guy, it’s hard to get excited about databases. However, the content stored in a DAM system is another story… Of all the content types, digital assets—particularly images and videos—got to be the sexiest! Consider the growth and popularity of online video... Gartner Predicts 25% of content in the workforce to be images, audio or video by 2013.

I understand… you have a limited marketing budget so you’d rather spend that budget on things like social media, search engine optimization, video players and other “cool things.” Isn’t that convenient… Digital Asset Management is the backbone of your marketing efforts because it allows you to better find, manage and repurpose these assets that are the lifeblood of your marketing and promotion campaigns. Social media, digital asset optimization, and video marketing programs all use digital assets as a core part of the marketing message.

If you’re not sure you need DAM, then you may want to read my last post (Why we don’t need DAM…). I apologize for the overabundant use of sarcasm. Yes, small to medium-sized businesses need DAM just as much as marketing teams at Fortune 500 enterprises. And yes, there are still mid-market digital asset management solutions out there… few and far between… but they’re out there.

Step 1 – Admit you have a DAM problem. Step 2 – Seek help.

Now, more on making the case for digital asset management software in your marketing operations. Reference the recent eMarketer article “Marketers Buzz About ROI” that discusses the Marketing priorities for 2010. Many US marketing executives were planning to increase budgets this year as they were much more optimistic about the economic outlook in February 2010 than in 2009 when the recession was in full swing. However, that doesn’t come without scrutiny because the number one priority is focusing on ROI.

Priority #1: Increase Marketing Return on Investment
—according to the “Marketing Trends Report 2010” from Anderson Analytics and the Marketing Executives Networking Group (MENG).

Chart from "Marketing Trends Report 2010." Source: eMarketer

Priority #1 as it relates to DAM—explained.
You’ve made investments in the creation of digital media—photo shoots, retouching, video shoots, editing, stock and rights-managed photography purchases, etc. You’ve made investments in assembling the destination points for your digital media—websites, blogs, social networks, advertising, promotions and print. Now, it’s time to invest in a digital asset management product that will help you realize a maximum return on those investments by getting greater use out of your digital assets. DAM tools make those assets easy to find, distribute, reuse and repurpose while also allowing you to track, compare and measure their value.

Priority #2, 3, 4 & 5 will be introduced and explained in later posts. However, point 3 and 5 deal with brand loyalty and branding—another reason why companies invest in DAM technologies.

Focus on Marketing ROI – Reference the 2009 AberdeenGroup DAM Benchmark Report. Best-In-Class companies are using Digital Asset Management systems to improve efficiency, increase brand consistency and improve return on marketing investments. See the key charts from the report in the blog post for “The Marketers Guide to Justifying Investments in Digital Asset Management.”

AberdeenGroup found that best-in-class companies centralizing access to digital assets are two times more likely to use a DAM system for the marketing functions. These same best-in-class companies reported a 23% year over year reduction in time to market and an 18% increase in average return on marketing investments. On the other hand, time to market increased by 11% for DAM laggards and average return on marketing investment fell by 17%.

Top 3 Reasons Companies Invest in DAM. Source: Aberdeen Group, May 2009

Download the whitepaper "Why Digital Asset Management Should Be Your First Technology Investment for 2010" to learn more about how DAM adopters achieve substantial return on investment including reducing time to market, improving the performance of marketing campaigns, reducing marketing costs and improving brand consistency.

The Bottom Line

DAM is not all that sexy, but you can’t ignore the fact that you need it to power your marketing operations and improve marketing ROI. In today’s distributed marketing environment, shared drives, FTP, CDs/DVDs and tape libraries won’t cut it. Your marketing partners need instant access to your digital assets and you must be able to find, reuse and repurpose assets multiple times and in multiple locations. Marketers don’t just rely on one channel anymore. We are all multi-channel marketers and publishers.  To do more with less, be a more productive marketer and get more out of the investments in creating and distributing assets, you need an asset management system.

Step 1 – Admit you have a DAM problem. Step 2 – Seek help.

Lucky for you, Widen provides DAM as Software as a Service provider, which means YOU GET HELP. With 100% DAM SaaS, you keep on marketing – no IT resources necessary. SaaS includes: guided implementation, shared best practices, help desk available when you need it, admin and end-user training, promotional support, automatic upgrades, ongoing maintenance and technical support. Learn more about Widen DAM SaaS.