Does Your Company Need Digital Asset Management?

Thursday, August 19, 2010 by Jake Athey
Does Your Company Need Digital Asset Management? People talk all the time about the good old days, but if you were a photo editor, audio/video professional or graphic artist (or owned a company providing these services) in the 1960s those days were often quite tedious. What we call asset management, the storing and retrieval of photos or artwork, meant having entire rooms, sometimes even entire buildings, full of file cabinets, storage closets and 1,000-page inventory lists. It could take days to find something. 
 
The same sort of manual filing systems were used for fingerprints at police labs when DNA profiles were not even featured in science fiction yet. Technicians could compare crime-scene fingerprints only by sight, and only had access to local print cards, too. Printing, publishing, photography and police work all changed radically with the advent of computers and the digital workflow. Asset management became digital asset management (DAM), and a completely new paradigm was born. 
 
The basics 
 
Every company today has computer files that need to be stored for either random retrieval or long-term archiving. Even a Mom-and-Pop print shop could have thousands of font files, hard drives full of photos and DVDs full of clip art, not to mention all the completed projects and their various components. Keeping track of all of this is far beyond the abilities of a file cabinet. Digital asset management experts have come forward to help the many individuals and firms that get lost in the sea of files, formats, drives and discs. 
 
At its most basic, your plan for digital asset management begins with an honest, thorough assessment of the objectives you have for managing and distributing your particular digital assets. You then need to define and adopt a long-term plan for what you wish to accomplish, factoring in the real-world experience at your place of business (and the different people and departments that need various levels of access). You can take the job on yourself, as long as you have sufficient expertise and time. If you do not have one or the other, or have neither, you can get help from companies that specialize in solving your DAM problems (pun intended). 
 
What it provides 
 
It is not just about storage. It is about efficiency, time, employee productivity and profits. Once you quantify the cost of your present inefficient system, you will be able to provide an accurate idea of the ROI (Return On Investment) that you will get from a new DAM system. In a generic corporate example (not a digital content producing company but, say, a shoe manufacturer), DAM would be essential to the functioning of the in-house marketing department. Even large Fortune 500 firms that use outside ad agencies have their own in-house departments, and companies large and small can both have huge libraries of images, shelves full of discs and hard drives full of uncoordinated digital materials. 
 
You can approach the solution several ways, but it will normally involve centralizing the media assets for quick retrieval. Some firms will do all of this onsite, but the real advances in computing in the cloud, as it’s called, is convincing many other companies to seek DAM in the SaaS (Software as a Service) model. The advantages are numerous, including redundant backups, on- and off-site access and storage, tech support and customer service, too. There is no one overarching model, and unique situations require unique solutions. However, it is clear that the SaaS model is a powerful, efficient and cost-effective solution for many companies. 
 
How to proceed 
 
The first, most important thing, as previously mentioned, is doing an honest review of the present workflow and DAM system. There will be standardized tools and systems that a SaaS DAM provider will offer you, and often these are fully up to the challenge. If there are unique issues in your firm, the solution provider can customize the approach for your specific situation. It is important to acknowledge that the DAM professionals have the expertise and have seen it all, so the more you learn about the technology and the process, the better you will adapt to the new way of doing things. 
 
As to the question initially posed (Does your company need digital asset management?) the answer would have to be “yes” for every company. No firm today works without digital assets. However, you may have a very small home office and not need a cloud-based DAM. In fact, you can probably devise and maintain your own DAM system with a bit of study and ongoing learning. However, if you have a small to medium-size business (SMB) and are starting to drown in TIFF, JPEG, audio and video files, you may need to take a step back and consider how much it is costing you to continue working the old way, especially when the new world of DAM is waiting for you. Give it some thought! 

What to Consider When Leading a Digital Asset Management Project

Wednesday, July 28, 2010 by Kathy Lewis
This is the seventh video in the series of Widen customer interviews with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this video, Jason talks about what he would say to the next person charged with leading a digital asset management project. For Oceania, the number one factor in recommending a DAM solution was verifying the level of customer support that is offered to users. This includes everything from the implementation team and their experience in successfully deploying DAM systems to the ongoing support offered to administrators and end users beyond the deployment phases. For Oceania, it was important for their DAM administrators to have the guidance and understanding of everything that went into the implementation. The second factor for Oceania’s justification of Widen DAM was the vast capabilities of the DAM software tools in helping to streamline internal marketing operations and facilitate greater customer relationships with travel partners and media personnel. Jason explains that it is hard to believe there are other DAM solutions out there that offer more than what Widen does for the investment involved. Watch the video to learn more about what to consider when leading a digital asset management project.

Overcoming Security Concerns with Web-Based DAM Software at Oceania Cruises

Wednesday, July 28, 2010 by Kathy Lewis
This is the fifth video in the series of Widen customer interviews with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this video, Jason talks about why they made the decision to go with a web-based digital asset management software solution because it supports what they wanted to do on the website and allows anyone, anywhere, at any time access to approved digital assets through their secured web portal. Even Oceania’s internal teams were in support of the SaaS-based brand asset management solution. While security is always a factor in deciding to implement brand asset management technologies, Oceania Cruises wanted to make sure that there was a certain percentage of uptime for their customers, but more importantly they wanted to ensure all brand assets and promotional materials were backed up and secure. Watch the video to learn more about overcoming security concerns with web-based digital asset management software.

How Oceania Cruises Went About Selecting a Digital Asset Management System

Wednesday, July 28, 2010 by Kathy Lewis
This is the third video in the series of Widen customer interviews with Jason Barinaga, Manager of eCommerce Initiatives, at Oceania Cruises, Inc. In this video, Jason talks about how Oceania’s marketing, public relations and sales interactions with media personnel and travel agents impacted their selection of a digital asset management system. Their influence led Oceania down the road of selecting a dam system that was more powerful, robust, and specialized. There were a number of customization and configuration features that Oceania Cruises wanted in their new DAM tools. The most important piece was the seamless entrance into the DAM solution through their travel agent center. Widen project management personnel assisted Oceania’s teams by helping them fully understand the capabilities of the software and how to integrate DAM into their website. Watch the video to learn more about how Oceania Cruises went about selecting a digital asset management system.

Widen Media Collective Summer 5.5 Release

Tuesday, July 20, 2010 by Widen Marketing
Widen Enterprises has released Widen Media Collective® Version 5.5 with its Summer 2010 update to the flagship Software as a Service product for digital asset management (DAM).

Watch the video to learn about the new features and updates with the Widen Collective 5.5 Release.

Updates to the core Digital Asset Management application include search improvements with exact phrase search, stemming support for singular versus plural metatags and the ability to exclude full text search of Microsoft Office and Adobe PDF documents. The search results sort by “file format” function has been added to group assets of the same file type. Video Asset Management improvements were made to include FFMPEG video transcoding for faster video processing and automatic alternate still previews for embed links videos.

The Dynamic Media Building ad and brochure template building application included updates to allow text blocks to have different font and font colors based on end user selections during the build process. This allows one template to be uploaded with the flexibility for different branding. End users can also upload their own image (if the template allows) during the build process.

Updates to Project Collaboration include the ability to Add Notes on image projects. Notes can be added any place on an image. Multiple notes can be added by all users on the route and are reviewed by the owner(s) of the project. All notes added to or removed from the image are tracked with Project Details.

For more specific information about the Widen Media Collective and 5.5 release visit: http://www.widencollective.com.

Digital Asset Management Software Reviews

Friday, July 16, 2010 by Jake Athey
No doubt, reading digital asset management software reviews and experiences from other DAM users is an important step in the vendor evaluation process. Our goal is to provide a clear link to the customer reviews provided by Widen Digital Asset Management customers.

The Widen Media Collective is among the top reviewed products on the Digital Asset Management Software Directory by Capterra. View all Digital Asset Management Software Tools listed by Capterra.

Capterra Digital Asset Management Software Directory

Read all Widen Digital Asset Management Software Reviews on Capterra.com


If you are a Widen customer administrator, we invite you to submit a Widen Collective v5.5 Review on Capterra.

See what other digital asset management customers are saying and watch Widen Customer Interviews.

Contact us
and we’ll send you a collection of exclusive resources (including third-party articles and whitepapers) to assist in your DAM research process.


More Digital Asset Management Software Reviews & Research Resources:

Digital Asset Management for Marketing

Tuesday, July 6, 2010 by Jake Athey
Digital Asset Management technologies have become essential to efficient and effective marketing operations in 2010 and beyond. DAM is linked to having a direct impact over the top marketing priorities for 2010.

Anderson Analytics recently performed a study that measured, among other things, the importance of various marketing trends to top marketing executives such as Chief Marketing Officers (CMOs). The “Marketing Trends Report 2010” survey was completed between January 11, 2010 and February 8, 2010 by respondents who are members of Marketing Executives Networking Group, hold a position of Vice President or higher and have a minimum base salary of $160,000. The survey showed that the top priorities of the executives are: Marketing ROI, Customer Retention, Brand Loyalty,  Positioning/Differentiation, Branding, Customer Satisfaction and Social Media.

Slide 14 of the 2010 Marketing Trends Study by Anderson Analytics
Slide 14 of the 2010 Marketing Trends Study by Anderson Analytics showing the top marketing buzzwords or trends most important to marketing executives. View the full PowerPoint on SlideShare

It's interesting to note that Digital Asset Management (DAM) can have an important impact on each of these priorities specified by the top marketing executives themselves. DAM software addresses these priorities by providing a central repository for digital media files and a set of tools to store, manage the approval of, find and convert these files to increase their value in the marketing process. DAM systems also make complete or selected subsets of the organization's digital media resources easily available to authorized users such as sales representatives, channel members, the media, etc. These capabilities can have a far-ranging impact on the marketing organization and the enterprise as a whole.

Download the white paper to learn more about how Digital Asset Management can assist with:
  • Increasing return on marketing investments
  • Raising customer retention rates
  • Improving brand loyalty and brand consistency
  • Positioning and differentiating products
  • Increasing customer satisfaction
Download: How Digital Asset Management Can Help Achieve Top Marketing Priorities

 
 

Widen’s Approach to Digital Asset Management

Wednesday, June 9, 2010 by Matthew Gonnering
We realize all customers need assistance when it comes to the ongoing success of their Digital Asset Management implementation. Watch the video to learn more about Widen’s approach to digital asset management as a service.




In the video, I discuss how the most successful digital asset management deployments start with a very candid conversation to identify the objectives for managing and distributing digital assets. Then, we’ll work with you to create a long-term vision for what’s to be accomplished. We do not manage projects in terms of feature by feature requests. Our mission is to understand your objectives and work with you to create a plan by leveraging our expertise in the DAM space.

How are you going to prove that DAM is going to work for your company? What are you going to do to provide a very clear ROI to your management team? As we’ve done for many successful DAM deployments, we will paint a clear, long-term picture of how our product direction aligns with your vision, while executing in the short term to get the brand under control by centralizing all digital media assets used by the marketing organization. With Widen being a DAM Software as a Service (SaaS) provider, you get the benefit of being on a platform with over one hundred other customers sharing in the same universal functionality to achieve the purposes of meeting their long-term vision.

Widen still recognizes there are certain cases where customers have unique requirements and workflows requiring additional functionality and, oftentimes, customization. There are advantages and disadvantages to this. How do we handle those cases? We still start those customers at the basic brand management level because that platform is consistent with the DAM needs for all customers and users. If requirements are unique and a different level of customization is required to meet specific needs, then we will break you away from the pack of all the other customers on the same universal functionality. We know what works and what doesn’t in DAM and it’s our mission to provide you with the service and technology that proves ongoing success.

Digital Asset Management SaaSisfaction Gauntlet

Thursday, June 3, 2010 by Matthew Gonnering
Digital Asset Management SaaSisfaction GauntletThrowdown with Bobby Flay, SmackDown from WWE, and now the SaaSisfaction Gauntlet from Widen. 

SaaSisfaction: The satisfaction levels of customers in a software world. My theory is that customers using software-as-a-service (SaaS) are happier with their overall experience than customers using installed software. I am throwing down the gauntlet and sharing our survey results from a recent set of questions that we asked our customers. This challenge is focused in the digital asset management industry.  

For those not familiar with digital asset management technology, systems, and services: marketers need help managing and distributing images and video files – in a nutshell, that's what a digital asset management system does. Of course there is much more but we're keeping it simple here.

In the digital asset management market there are big enterprise players, small desktop providers and everything in between. The buying cycle involves analyst reports, vendor conversations, product demos, feature-by-feature comparisons, reference checks, credit checks, vaporware, future truths, pointless RFP's, overcommitments – but the ultimate question that remains unanswered in the buying cycle is what is my service experience going to be after I sign up? How can we allow a customer to experience what it's going to be like before commitment? You can capture some of this from the analysts, demos, and references but sharing customer satisfaction survey results allows customers to understand what their satisfaction level might be throughout the relationship.

Hence the SaaSisfaction Gauntlet.
We invite all the competitors in the digital asset management space to actively participate. Some of these competitors are listed on the recent analyst report by Theresa Regli at The Real Story Group available on the Enterprise Information Watch DAM Stream. Other competitors are listed on the bottom right of one of the best blogs in the digital asset management community at DigitalAssetManagement.org.uk. By all the competitors, I mean big and small – from the Open Text and Autonomy acquisitions to North Plains, MediaBeacon, Celum, Wave, Xinet, and Canto. There are lots, these are only a few. Come one, come all to the SaaSisfaction Gauntlet for the digital asset management market.  

Full Disclosure

In the interest of full disclosure, here are the details of how we ran our survey:
  • There were 7 questions and 18 clicks with a $25 Amazon gift card incentive for completion
  • We focused on the main contacts at each customer, amounting to 321 total invitations delivered
  • The invitations were sent via email in two stages, the first email was sent to all main contacts on 05/12/10 and the next email was sent on 05/27/10 to all those that did not reply to the first invite
  • We received 121 responses equating to a 37.7% response rate from 73 unique companies
The Survey Questions

A copy of the survey that you should use is located here: Download Survey Structure 

We used SurveyMonkey.com with a Widen logo in the upper left. Substitute Widen for your organization's name and that's all the changes you need to make. The questions and structure are available at the aforementioned link in addition to the questions below:

1) Please rate your experience with <DAM Company> in the following areas: (4 options given: Excellent, Good, Adequate, Poor)
  • Responsiveness of our service teams
  • Communicating clearly and effectively
  • Keeping you informed of our progress
  • Collaborating with you and your team
  • Performance of systems/applications
  • Product functionality meets your expectations
  • Providing value for the money
  • Meeting overall project objectives
2) Overall, how do you rate the quality of <DAM Company> products and services? (4 options given: Excellent, Good, Adequate, Poor)

3) Would you recommend <DAM Company> to other organizations? (2 options given: yes or no)

4) What is your perception of the advancements in <DAM Company> technology (6 options given: Ahead of the Curve, Just About Right, Getting Better, Not Fast Enough, Stagnant, Behind the Times)

5) How likely is it that you will continue to use <DAM Company> in the future (5 options given: Certain, Very Likely, Somewhat Likely, Unlikely, Very Unlikely)

6) If you have any comments or suggestions regarding how <DAM Company> could improve the services or performance, please enter them in the box below. (1 option given: enter free form text)

7) To receive your $25 gift card from Amazon, please provide your information below and the gift certification will be emailed to you. (4 fields displayed: Name, Company, Email, Phone)

A Few Guidelines

Set up the survey using the same questions and incentive:
  • Share the results on your web site or blog post (I'm sure the digital asset management blogs will pick it up and post it for us as results come in)
  • Share the quantity of open ended responses for question #6 understanding that ideas from customers possess product advancement ideas that may be used for differentiation
  • Disclose your invitation methods, list quantities, response rate and unique companies responding 
  • I'd like to say there is a minimum number of participants, let's say at least 50 unique companies represented but even if you have less than that, it's ok, the information will be revealed in your disclosure
Widen Results

We have already setup the questions, disclosed our methods, shared our response rate and participation, so now I invite you to see the results of the Widen customer satisfaction survey for free at widen.com. There is a form requesting your information so please provide complete contact info. I already understand competitors are interested in this information so there is no need to register as ABC company with a fake email address. With our web analytics we already know how many times you visit our pages and which pages you visit. So just use your real information.

Sign-up to receive the Widen SaaSisfaction Gauntlet Customer Survey Results

Looking forward to seeing how satisfied your customers are relative to Widen customers.

Good luck!

Hosted DAM vs. SaaS DAM

Friday, May 21, 2010 by Matthew Gonnering

At the Henry Stewart digital asset management conference in New York and realized there is some confusion over hosted DAM and software as a service DAM. I attended the vendor round-up for SaaS providers of digital asset management systems and shot the video below.

 

The Difference Between Reusing and Repurposing Digital Assets

Tuesday, April 27, 2010 by Jake Athey
What does it mean to reuse a digital asset? What does it mean to repurpose a digital asset?
These two terms are used interchangeably all of the time in the Digital Asset Management (DAM) space.

Do these terms mean the same thing to you?

The goal of this post is to introduce how I distinguish the concepts of RE-USING and RE-PURPOSING digital assets. Join the conversation by submitting a comment as I’m interested in understanding your take.

Digital assets are generally developed for one of three reasons:
  • To make money in businesses where the assets are the actual products being sold, like digital music or movie downloads.
  • To market and/or sell products or services where the digital assets represent the product(s) being sold—for example, product images in a catalog or Web site.
  • To reinforce a brand image or build brand equity, like a brand logo or logo representing a special occasion such as “60 years of service.”
The goal for any digital asset produced is to get as much value out of that asset as possible. Maximizing the value of a digital asset is accomplished by getting as much use (work) and result (return) from that asset. The way we measure results and return varies because there are tangible and intangible methods of measurement. I’ll save the methodology for determining the value of digital assets for later posts…That's a complex subject. For now, let’s clarify the difference between re-using and re-purposing digital assets, as I see it.

RE-USETo reuse a digital asset is to employ the asset for the purpose in which it was created more than one time.

Re-using Digital Assets Example
For example, this image was developed for use in a specific PowerPoint presentation. The first time that presentation is “created” or “given” then that is the point in which the asset is first “used.” The more times the asset is used in another presentation (separate slide deck – OR – staged appearance), then it is being “re-used” for the purpose in which it was produced. Reusing or re-presenting the original PowerPoint presentation or re-deploying the slide (or slides) that contain that digital asset would count toward the number of times it is “re-used.” Again, the reason the image asset was produced in the first place was for use in one or multiple PowerPoint presentations.

RE-PURPOSETo repurpose a digital asset is to utilize the asset (in its original form or modified) for a new and different purpose than which it was originally produced.

Re-purposing Digital Assets Example

Again, let's say the common image in these examples above was originally developed for use in a PowerPoint presentation; however it was “re-purposed” for use on a website, in a brochure, in a promotional video, conference poster, Facebook page, and Twitter background. It is used in places different than its original intended purpose, thus it is “re-purposed.” The more an asset is repurposed, the more value it provides.

Repurposing is so commonplace in today’s multi-channel marketing environment that it is the standard. Everyone must deploy their message across multiple mediums in order to get the greatest impact and maximize the ROI in the time and money spent producing that asset. As marketers, if there is one thing we have learned over the last few years, we are expected to “do more with less.” It is also incumbent upon us to take advantage of all the latest cost-effective digital marketing vehicles that have come about. Advancements in technology, creativity, digital media management and digital asset optimization mean the emphasis is on efficiency.

Learn about the four key ratios in digital asset management that help customers realize the value of their digital assets. Among those four success metrics with digital asset management programs is the Repurposing Ratio. Download the whitepaper – Maximizing the Value of Digital Assets – to learn more about the Repurposing Ratio.

Read the related article on ChiefMarketer.com – Derive More Value From Your Digital Assets.

Tips for Naming Your Digital Asset Management System

Tuesday, April 20, 2010 by Widen Marketing
Tips for Naming Your Digital Asset Management SystemNames are a big deal with marketing and creative groups; especially when it comes to the everyday business systems and applications you depend on to do your job. Choosing a name for your digital asset management system is key to a successful deployment in building user adoption internally and externally. Not all users of your DAM system will understand what “Digital Asset Management” is, so it’s common to choose a different, more identifiable name. This post will help you understand how to go about naming your digital asset management tool and provide some helpful ways of building a short list of possible names.

Best practices in naming your Digital Asset Management System:
  • Choose a name that fits the department or functional area leading the project – e.g. marketing communications, creative, public relations, sales, etc.
  • Choose a name that fits the primary group(s) of users of the system – internal or external – e.g. marketing partners, sales channels, dealers, etc.
  • Choose a name that fits the types of assets that are most common – e.g. images, photos, videos, and marketing materials. If it’s all of the above, use a more general term such as media or brand assets.
  • Choose a name that fits your organization, brand(s) or mission. ** The most important best practice because your DAM solution is the single point of management and access to your brand assets.
Quick Tips – Be Creative, Realistic, Memorable and Simple:
  • Be Creative – Names that are catchy and fun are easier to remember.
  • Be Realistic – Names that fit the purpose of the system set clear expectations.
  • Be Memorable – Names that are easy to remember improve frequency of use.
  • Be Simple – KISS. (You all know what that means...) Confusion turns users away.
Two and three word combinations work best in achieving the goal of being Creative, Realistic, Memorable and Simple. Typically, you will want to attach your organization or brand name to the front of the two-word or three-word name for your DAM system. For example, “Widen Video Library” or “Widen Brand Asset Portal.”


Chart for Picking a Two-Word Name for your DAM System:

Asset Type Descriptor System Type Descriptor
Brand Bank
Creative Collection
Digital Database
Image Resource
Marketing Tool
Media Library
Photo Toolkit
Video Source
  Gallery
  Portal
  Collective
  System
  Center


Sample Two-word Names (Not including the Customer/Brand name):

Creative Library, Digital Gallery, Digital Toolkit, Image Library, Marketing Library, Marketing Toolbox, Media Database, Media Library, Media Source, Partner Portal

Sample Three-word Names (Not including the Customer/Brand name):
Brand Asset Library, Creative Resource Bank, Digital Image Gallery, Digital Media Library, Image Management System, Marketing Resource Center, Video Asset Library


Widen Media Collective - Request a Login with Registration Code "collective"
Take the tour of the Widen Media Collective DAM Demo Site > Request a Login >
Use Registration Code “collective” when you fill in the required information.

The Widen Media Collective® Brand Name

Media Collective® is the trademarked name for the Widen digital asset management software suite and serves as the default name for Widen customer DAM systems unless you choose your own. Generally, the name will appear in the title of the web-based DAM system, login screen and header within the application. The standard web address is https://customer.widencollective.com.

What if we want a vanity web address?

There is no cost to select a custom name, however additional charges may apply for maintaining a custom vanity URL. Here’s an explanation of the vanity web address options:

Vanity Web Address Redirect: Organizations not wishing to use the standard web address of https://customer.widencollective.com may opt for a vanity web address that is redirected to the standard address. For example, you can direct users to http://WidenMediaCollective.com and they will be redirected to https://demo.widencollective.com when they arrive on the page.

Vanity Web Address: Organizations not wishing to use the standard web address of https://customer.widencollective.com may opt for a vanity web address that is NOT redirected to the standard address. For example, you can direct users to https://WidenMediaCollective.com and that will remain the core part of the URL string throughout their use of the system.

Digital Asset Management Analogies – Tool Shed

Wednesday, April 14, 2010 by Matthew Gonnering
Widen continues the Digital Asset Management education series of "DAM Analogies” with “DAM is like a tool shed.” In this video, shot outside the Widen headquarters in Madison, I talk about how DAM is an essential tool for marketing and sales teams. Widen marketing and sales teams use a SaaS pack of tools from leading providers including Salesforce.com, Google, ExactTarget, Compendium, Success Factors and our own Widen DAM software. Equally, DAM is like a tool shed because it houses other marketing and sales tools in the form of digital media - images, videos, brochures and other materials – used to assist with marketing campaigns and sales activities. Like a tool shed, DAM allows you to organize your tools and provide access to anyone who needs them to execute marketing programs.


Digital Asset Management Analogies – Getting Organized

Thursday, April 1, 2010 by Matthew Gonnering
When we talk with people about digital asset management, we’re often using techy jargon and fluffy marketing-speak to help marketing and IT teams understand the value of using digital media management systems for their images and videos. This time around, we’ve decided to relate DAM software technologies to everyday encounters and common conveniences. This video kicks off a new series on “DAM Analogies from the Widen CEO on the Beanbag” (for those that follow my tweets @mgonnering we recently made a purchase from Awesomesack.com) focusing on “getting organized.”

In this analogy, I relate getting organized with your images, videos and marketing materials in a DAM system to the use of storage bins and totes for all your stuff in your basement. Check it out and stay tuned for more DAM analogies. Leave a comment or tweet @mgonnering to provide your best DAM analogy.


No Foolin’ - We’re SaaSing Back with Digital Asset Management

Thursday, April 1, 2010 by Jake Athey
We’re SaaSing back at the conventional wisdom of IT because DAM doesn’t need to be so difficult! Read our article in today’s ECM Connection newsletter--SaaSing Back without Getting Smacked. Here's a bit from that article...

Gartner put out a report in 2008 that indicated the SaaS model has become increasingly popular during the last three to four years. The report said more than 40% of organizations have used SaaS for more than three years and nearly 90% of organizations surveyed expect to maintain or grow their usage of SaaS, citing the following as primary reasons for adoption:

Immediate Deployment
SaaS services are immediately usable and begin returning on the investment immediately.

Service is Just as Important as Technology
Service providers supply implementation, training, software, integration, maintenance, upgrades, and support as part of the total package and are staffed to handle each component themselves.

Infinite Scalability

Software-as-a-service providers are already geared up to handle scalability so when you need to go from 100GB to 100TB, even for 24 hours, you can do it and only pay for what you use.

Lower Price Points and Total Cost of Ownership
Service providers are sharing in the power of user communities, shared technology, and innovation to keep costs down and price points that make installed software pricing look ridiculous. Also, no additional resources needed in a complete software-as-a-service model. No extra IT maintenance is required.


It’s the start of a new month, new quarter and new victories to be had… Are you ready to start increasing your Marketing ROI with Digital Asset Management?

When marketing teams implement Digital Asset Management software technologies to centralize, repurpose and track marketing and brand assets, they’re better equipped to:
  • Maintain brand consistency and compliance across all media channels and selling channels in different geographic markets
  • Reduce time to market with new campaigns by finding existing materials quickly and easily in ready-to-go file formats appropriate for the intended purpose
  • Eliminate redundancies creating and distributing assets by reducing the need to recreate lost assets or depend on slower, manual processes for sending files
  • Get internal teams and external partners on the same page with access to the same library of marketing and sales materials, collaboration tools and collateral customization

Widen makes it simple because 100% DAM SaaS provides you with a guided implementation (including training), automatic upgrades, and powerful web-based DAM without the burden on your internal IT resources.

We’ve reloaded our Demo site and invite you to check it out! Get acquainted with web based digital asset management and take the tour on your own.


Self-Guided Tour - The Widen "Guest Pass"

I'll be at NAB scoping Video Asset Management

Thursday, April 1, 2010 by Al Falaschi
If anyone wants to chat about Video Asset Management at NAB this year, shoot me an email and we can set up a time to meet. I'll be there from noon on Monday the 12th, thru the close of the show on Thursday. NAB is like my "Candy Store" so you will have to excuse the drooling. I'll be looking at new video camcorders, DSLR's, editing software, online video publishing options, other digital asset management options that are specific to production environments.....I'm getting excited already. Find out more at NAB.org. 

Step 1 – Admit you have a DAM problem. Step 2 – Seek help.

Monday, March 22, 2010 by Jake Athey
Step 1 – Admit you have a DAM problem. Step 2 – Seek help.I’ll be the first to admit… Digital Asset Management is not that sexy. As a marketing guy, it’s hard to get excited about databases. However, the content stored in a DAM system is another story… Of all the content types, digital assets—particularly images and videos—got to be the sexiest! Consider the growth and popularity of online video... Gartner Predicts 25% of content in the workforce to be images, audio or video by 2013.

I understand… you have a limited marketing budget so you’d rather spend that budget on things like social media, search engine optimization, video players and other “cool things.” Isn’t that convenient… Digital Asset Management is the backbone of your marketing efforts because it allows you to better find, manage and repurpose these assets that are the lifeblood of your marketing and promotion campaigns. Social media, digital asset optimization, and video marketing programs all use digital assets as a core part of the marketing message.

If you’re not sure you need DAM, then you may want to read my last post (Why we don’t need DAM…). I apologize for the overabundant use of sarcasm. Yes, small to medium-sized businesses need DAM just as much as marketing teams at Fortune 500 enterprises. And yes, there are still mid-market digital asset management solutions out there… few and far between… but they’re out there.

Step 1 – Admit you have a DAM problem. Step 2 – Seek help.

Now, more on making the case for digital asset management software in your marketing operations. Reference the recent eMarketer article “Marketers Buzz About ROI” that discusses the Marketing priorities for 2010. Many US marketing executives were planning to increase budgets this year as they were much more optimistic about the economic outlook in February 2010 than in 2009 when the recession was in full swing. However, that doesn’t come without scrutiny because the number one priority is focusing on ROI.

Priority #1: Increase Marketing Return on Investment
—according to the “Marketing Trends Report 2010” from Anderson Analytics and the Marketing Executives Networking Group (MENG).

Chart from "Marketing Trends Report 2010." Source: eMarketer

Priority #1 as it relates to DAM—explained.
You’ve made investments in the creation of digital media—photo shoots, retouching, video shoots, editing, stock and rights-managed photography purchases, etc. You’ve made investments in assembling the destination points for your digital media—websites, blogs, social networks, advertising, promotions and print. Now, it’s time to invest in a digital asset management product that will help you realize a maximum return on those investments by getting greater use out of your digital assets. DAM tools make those assets easy to find, distribute, reuse and repurpose while also allowing you to track, compare and measure their value.

Priority #2, 3, 4 & 5 will be introduced and explained in later posts. However, point 3 and 5 deal with brand loyalty and branding—another reason why companies invest in DAM technologies.

Focus on Marketing ROI – Reference the 2009 AberdeenGroup DAM Benchmark Report. Best-In-Class companies are using Digital Asset Management systems to improve efficiency, increase brand consistency and improve return on marketing investments. See the key charts from the report in the blog post for “The Marketers Guide to Justifying Investments in Digital Asset Management.”

AberdeenGroup found that best-in-class companies centralizing access to digital assets are two times more likely to use a DAM system for the marketing functions. These same best-in-class companies reported a 23% year over year reduction in time to market and an 18% increase in average return on marketing investments. On the other hand, time to market increased by 11% for DAM laggards and average return on marketing investment fell by 17%.

Top 3 Reasons Companies Invest in DAM. Source: Aberdeen Group, May 2009

Download the whitepaper "Why Digital Asset Management Should Be Your First Technology Investment for 2010" to learn more about how DAM adopters achieve substantial return on investment including reducing time to market, improving the performance of marketing campaigns, reducing marketing costs and improving brand consistency.

The Bottom Line

DAM is not all that sexy, but you can’t ignore the fact that you need it to power your marketing operations and improve marketing ROI. In today’s distributed marketing environment, shared drives, FTP, CDs/DVDs and tape libraries won’t cut it. Your marketing partners need instant access to your digital assets and you must be able to find, reuse and repurpose assets multiple times and in multiple locations. Marketers don’t just rely on one channel anymore. We are all multi-channel marketers and publishers.  To do more with less, be a more productive marketer and get more out of the investments in creating and distributing assets, you need an asset management system.

Step 1 – Admit you have a DAM problem. Step 2 – Seek help.

Lucky for you, Widen provides DAM as Software as a Service provider, which means YOU GET HELP. With 100% DAM SaaS, you keep on marketing – no IT resources necessary. SaaS includes: guided implementation, shared best practices, help desk available when you need it, admin and end-user training, promotional support, automatic upgrades, ongoing maintenance and technical support. Learn more about Widen DAM SaaS.

Why Choose Widen for DAM Software as a Service

Sunday, March 21, 2010 by Kathy Lewis
This is the eighth video in the series of Widen customer interviews with Jim Scarlata, Senior Marketing Operations Manager for Knaack LLC. In this segment, Jim talks about how in any business there are choices. The digital asset management market has clearly differentiated itself between hosted and installed solutions. To Jim, SaaS made the most sense five years ago and makes the most sense now. Regardless of the relationship, Scarlata explains that if Widen wasn’t performing, Knaack would have to look at replacing that system. However, Widen meets and exceeds expectations in all aspects of the service for managing digital media and brand assets. Watch the video to learn more about why Widen is Knaack’s choice for digital asset management software.


Photography and Color Management with Digital Assets

Sunday, March 21, 2010 by Kathy Lewis
This is the sixth video in the series of Widen customer interviews with Jim Scarlata, Senior Marketing Operations Manager for Knaack LLC. In this segment, Jim talks about the photography and color management capabilities of Widen. Not only does Widen provide DAM software, they provide services to create and manipulate digital assets. During or after a photo shoot, Widen can seamlessly import new photos into the online digital asset library. Widen's history and experience with premedia and color management provides a key advantage in having that knowledge level of the content management and structure of the digital asset management system. 


Software as a Service with Digital Asset Management

Sunday, March 21, 2010 by Kathy Lewis
This is the fifth video in the series of Widen customer interviews with Jim Scarlata, Senior Marketing Operations Manager for Knaack LLC. In this segment, Jim talks about why the Software as a Service delivery model makes the most sense for digital asset management at Knaack. “Why bring a technology into your company that is not a core competency,” he says. DAM SaaS is particular valuable for a company with limited IT resources or where the IT team has limited knowledge of creative and marketing workflows. In 15 years of providing DAM as a service provider, Widen has seen it all and is able to offer the consultation and support needed to implement and maintain a successful DAM system.  Watch the video to learn more about why the SaaS model for digital asset management makes the most sense, especially in this business climate.